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Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management and Energy. Experience Capco for yourself at capco.com.

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You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career

The Runbook Lead will play a crucial role in supporting clients' efforts to establish robust, multi-faceted runbook that will play a critical role in SAP command centre cutover events.

In this role you will be responsible for collaborating with cross-functional teams to design, document and execute detailed cutover runbook(s) including, but not limited to:

1. Define cutover playbook strategy, frameworks and templates
2. Align playbook strategy with specific processes and gates
3. Build and manage L1 runbook (end-to-end - cross stream) a. Rolls up all L2-4 tasks, with dependencies from all runbooks b. Defines Go/No-Go decision points, with decision ownership c. Includes both roll-back and fix-forward runbooks, with criteria d. Establish effective tracking mechanisms to periodically review progress e. Incorporate milestone reviews and business Go/No-Go reviews along with technical delivery f. Ensure that a runbook satisfies all exit criteria requirements (ensure completeness of release)
4. Engage and lead cross stream leads in consistent use of runbooks
5. Gate (entry/exit) runbook readiness and lessons learned for each rehearsal
6. Works with client to define and complete production handover

Additionally, you will participate in technical and dress rehearsal events to test and optimize runbook(s) in preparation for live cutover events.

You will work under the guidance of Cutover Lead and in partnership with other command centre leaders including the Reporting Lead and Incident Lead. This is an exciting opportunity for someone looking to participate in large enterprise cutover events with an emphasis on creating a world class execution runbook for events.

Requirements:

Strong analytical, organizational, and problem-solving skills
Strong customer communication skills with the ability to communicate technical issues to non-technical customers
ability to organize resources across different event shifts to provide effective reporting through an entire cutover event
Ability to work well within a team to learn and share knowledge

Now Take the Next Step

We have:

Access to industry-focused talent globally
Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
Extended global geographic market reach
Ability to capitalize on our client footprint and deep domain expertise within financial services and energy

For more information about Capco, visit www.Capco.com.

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

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Cutover Runbook Lead (Toronto-Hybrid)

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