Global HR Process Excellence Lead

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are:

Experts in banking and payments, capital markets and wealth and asset management
Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
Committed to growing our business and hiring the best talent to help us get there
Focus on maintaining our nimble, agile and entrepreneurial culture

About the Team:

The role is part of our Global HR Operations team, which encompasses Global HR Shared Services, Mobility, Process Excellence and People Insights. The team provides support to all Capco offices and is responsible for carrying out a wide range of services and processes across all aspects of HR operations.

About the Role:

The Global HR Process Excellence Lead is responsible for ensuring that the design and execution of HR processes are of a consistently high standard. The Lead is expected to drive process improvement and efficiencies, to coordinate the development and maintenance of HR policies and to lead on HR audit and compliance activities. The role requires close collaboration with Global HR Operations colleagues, regional HR teams and other function heads. The role has two direct reports.

What You’ll Get to Do:

Coordinate HR audit requests with internal global and regional HR teams to deliver the necessary evidence by expected timeline
Maintain organised records to support audit readiness and compliance activities
Assist in conducting periodic reviews of auditable HR processes to ensure alignment with global standards
Assist in mapping Global HR processes, supporting the identification and implementation of process improvements to enhance efficiency within HR Operations
Assist in updating Global HR procedures to support global policies and process alignment, ensuring clarity and consistency
Partner with global and regional HR teams to coordinate initiatives and facilitate smooth execution and alignment of Global HR processes
Prepare and deliver ad hoc HR data reports for business stakeholders

What You’ll Bring with You:

Proven experience in HR operations and process coordination
Strong organisational and time management skills, with the ability to handle multiple tasks
Proactive and analytical mindset with good attention to detail
Strong focus on compliance and maintaining high level of integrity and confidentiality
Excellent communicator, both oral and written
Experience working with cross-border teams
Accustomed to using MS Office suite and HR systems
Experience with process mapping tools is a plus

Why join Capco?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and creating lasting value for our clients and employees
Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
A diverse, inclusive, meritocratic culture
Salary from 2.400 EUR (salary will be adjusted based on previous experience)

Next Steps

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.

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Global HR Operations Process Specialist

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