Intelligent Automation Business Analyst

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are/have:

  • Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there.
  • A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise
  • Focused on maintaining our nimble, agile and entrepreneurial culture

Who are Capco Technologists?

We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today’s business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset.

To enjoy our working environment you will need to:

  • Be modest in how you conduct yourself but still demonstrate confidence in your ideas.
  • Display intellectual curiosity and a willingness to learn.
  • Work well with a team and lead with clarity and sensitivity at all times.
  • Be comfortable working on Capco/Client site up to 3 days a week depending on assignment.

What are we looking for?

Capco are looking for an Intelligent Automation Business Analyst with extensive Robotic Process Automation (RPA) experience to help financial services organisations find value through process optimisation and automation.

This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment.

Key Skills: 

  • Deep knowledge of Intelligent Automation technologies and how to implement them at scale
  • Ability to analyse processes and identify the most fit-for-purpose technology solutions
  • Familiarity with major RPA vendors (UiPath, WorkFusion, Automation Anywhere, Blue Prism)
  • Understanding of other automation technologies such as process mining (Celonis), OCR (Abby) and the Microsoft Power Platform
  • Ability to identify and remove waste from processes prior to automation
  • Drive process assessments for robotics process automation opportunities, including preparing documentation of solutions and coding
  • Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility
  • Analyse, understand, and document the business processes in detail where required and communicate effectively with business counterparts and stakeholders
  • Identify and communicate the RPA technical infrastructure requirements.
  • Design RPA process solutions in accordance with standard RPA vendor specific design principles and standards.
  • Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand.
  • Support existing processes and implement change requirements as part of a structured change control process.
  • Problem solving issues that arise in day-to-day running of RPA processes and providing timely responses and solutions as required.
  • Communicating with RPA software vendor support team for technical issues and participating with other users in the RPA community.
  • Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
  • Supporting the Operational Teams during the UAT and rollout phases.

SKILLS & EXPERTISE

It will be very useful if you have some or all of the following skills and experience: 

  • Major RPA vendor developer accreditation
  • Experience in RPA projects within financial services is desirable
  • Process automation using VBA, .NET, python or equivalent
  • Experience in agile delivery methodology, preferably as part of a scrum team
  • Lean six sigma accreditation/skills
  • Experience creating process definition documents
  • Strong problem-solving skills - understanding of SDLC including documentation, testing and project management.
  • Understanding of BPM - background in servicing processes, preferably back-office fulfilment functions.
  • Strong analytical and organizational skills and the ability to handle multiple high-priority projects and meet schedules.
  • Good communication skills to clarify expectations and drive alignment
  • Proven ability to independently overcome obstacles and resolve complex problems.
  • Experience as a solution architect driving value through automation across a number of technologies is ideal

WHY JOIN CAPCO?

Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry.

We offer:

  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture
  • Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

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