About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are helping organisations worldwide to maximise speed and agility with a cloud-first strategy.

About the role:-

We are looking for a Senior Site Reliability Engineer to join our Site Reliability Engineering Rapid Response Team as we manage our global cloud platform infrastructure. Zscaler's cloud platform is one of the world's largest private clouds delivering Security-as-a-Service to the world's leading enterprise companies. You will report to the Senior Director, you'll be responsible for:

Job Location: Bangalore / Mohali



Job Description:-

  • With a complete intolerance to manual work you will improve Toil reduction through automation and tooling
  • Be a forcing factor within the organisation as we transform to a world leading SRE organisation
  • Improve organisational excellence by building scalable process frameworks which bring rapid responses to availability issues
  • Improve holistic observability, High fidelity and low frequency alerting, zero touch operations and automation first strategies.
  • Improve standardised tooling around deployment, capacity management, service onboarding to ensure seamless implementation with built in scalability over time.
  • Improve infrastructure, tooling and process improvements which will improve overall system reliability
  • Work with Product SRE teams to ensure adoption of SRE best practice, tooling and capability within those teams. Ensure seamless transfer of support responsibilities
  • Ensure all services and product elements are built to adopt standardized capabilities around deployment, patching, capacity management to support effortless scalability and work beating reliability
  • Build technical training capabilities to ensure the SRE organization is a destination for people in their career while providing a learning culture.
  • Support and troubleshoot multiple large-scale distributed software applications and networks
  • Promote best practices for reliability within Engineering Department
  • Lead projects from intake to closure


  • 4+ years professional SRE experience
  • Proficiency with a programming language Python, Go and scripting languages "Bash"
  • Expert level knowledge across a variety of infrastructure components such as Linux, Networking, Observability and databases.
  • Experienced in the culture of SRE in comparable technology environments.
  • Experience driving automation first environments with the ability to build tooling and automations at scale.
  • Bachelor's degree in Computer Science, a related technical field involving computer systems engineering, or equivalent practical experience.

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Several health plans
  • Aflexible time off policy
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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