About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Job Description

Zscaler is looking for an IT Business Operations analyst to join our Information Technology Strategy & Planning team. The ideal candidate will have strong analytical skills and attention to detail with expertise in reporting. The candidate will be working within the Business Operations team to support operational planning, reporting, project metrics as well as IT budgets. The IT Business Operations Analyst will assist with new and existing vendor management, licensing costs and agreements as well as assist with special projects. The IT Business Operations Analyst will support Tableau reports by analyzing data to pull key insights on the operational health of our organization and help build a data driven understanding of our business. 


  • To be successful in this role you will have strong analytical skills with the ability to analyze and present technical and operational data including capacity planning and budgeting  
  • Data driven and detail oriented with expert proficiency in Gsuite, Asana and Tableau
  • Work closely with the team to help define, track and present key performance metrics to measure and monitor performance and forecasting on a regular cadence
  • Develop professional executive level presentations, reports and dashboards for leadership
  • Support the management and reporting of vendor management, purchasing and licensing 
  • Help drive additional Strategy & Planning projects


  • 5 years experience in business operations, finance and analytics 
  • BA/BS technical/business degree or related field or equivalent experience
  • Excellent communication skills, innovative and collaborative Strong presentation and analytical skills with expert level proficiency with GSuite tools
  • Detail oriented with focus on quality and accuracy
  • Proficiency with business productivity tools including Asana, Jira, Confluence, ServiceNow, Salesforce


What you can expect From Us

  • An environment where you will be working on cutting-edge technologies and architectures
  • A global team that is fun, passionate and collaborative
  • Competitive salary and benefits, including equity
  • The pace and excitement of working for a Silicon Valley Unicorn

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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