About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Job Description:

The Zscaler Supply Chain and Logistics Team is in search of a dynamic and detail-oriented APJ Logistics/Operations Coordinator to bolster our team. Serving as a pivotal figure in our supply chain operations, you will spearhead the coordination and optimization of transportation and logistics processes across the APJ region. This role demands fluency in English and Japanese languages, along with a deep understanding of import/export laws for APJ countries. Your role will be pivotal in ensuring the smooth flow of shipments while adhering to regional regulations.


- Ensure the accuracy of orders and shipping documents, meticulously reviewing purchase orders

- Monitor shipments to guarantee timely and precise deliveries, adhering to APJ import/export laws

- Maintain meticulous records of shipments, POD, orders, and inventory, ensuring compliance with regional regulations

- Promptly address and rectify shipping errors to uphold client satisfaction and regulatory compliance

- Coordinate RMA replacements in close collaboration with Customer Support

- Review vendor invoices and collaborate with finance to ensure accuracy and compliance with regional regulations

- Act as the vital link between supply planning, demand planning, production, and sales, providing advice and guidance to internal and external stakeholders

- Coordinate efforts between Manufacturing, Warehousing, Logistics, Quality/Regulatory, Marketing, Sales, and Finance to ensure seamless operations


Skills and Qualifications:

- Proficiency in Microsoft Office and Google Suites, ERP and CRM platforms

- 3+ years of related work experience in APJ regions

- Fluency in English and Japanese languages is essential for effective communication within the APJ region customers and internal teams

- Strong organizational skills with a sharp eye for detail

- Research and analysis skills to identify and address logistical challenges within the APJ region

- Collaborative attitude with a solution-oriented mindset

- Ability to navigate and resolve complex logistical issues within the APJ region

- Familiarity with best practices in logistics management within the APJ region

- Capability to leverage data to enhance logistics efficiency

- Strong customer service skills

- Understanding of both warehouse and transportation management within the APJ region


If you are a highly motivated individual with a passion for logistics and a commitment to excellence, we invite you to apply for the Zscaler APJ Logistics Coordinator position. Join us in ensuring the seamless and efficient flow of our supply chain operations to meet the needs of our clients and customers within the APJ region.


By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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