About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
We're looking for an experienced Manager of Global Payroll Operations to join our Payroll team. You will support effective communication with employees and business partners, resolve employee payroll questions, assist with audits and compliance, and lead new payroll projects and global expansion. You will build a payroll operations team (primarily in India) to support Zscaler's global payroll organization.
We prefer for this role to be based onsite in our headquarters in San Jose, CA (going into the office on Tuesdays & Thursdays) but can have flexibility for the right talent.
Reporting to the Director of Global Payroll, you'll be responsible for:
- Manage the payroll ticketing system, ensuring the resolution of employee matters. Monitor response times and ticket resolution/closure to measure KPIs.
- Build payroll training and guides for Zscaler employees, highlighting key information and overviews of payroll systems.
- Review and resolve SAP SuccessFactors and Ceridian Dayforce integration incidents.
- Support payroll expansion by ensuring in-country payroll tax and compliance registrations are completed at the target go-live date. Partner with International Payroll and People & Culture (HR) to establish new payroll locations.
- Manage US state and local payroll tax compliance for new hires, rehires, and transfers. Ensure employees' pay profiles reflect the appropriate tax jurisdiction. Register Zscaler and obtain necessary payroll tax IDs for accurate payroll taxation.
- Ensure reporting and payment of withholding taxes to relevant agencies.
- Collaborate with People and Culture (HR) for payroll-related matters such as new hires, terminations, rehires, transfers, and change of status.
- Collaborate with Payroll Processing and Payroll Accounting managers to maintain SOX compliance and update internal control narratives.
- Help with ad hoc requests for payroll data and reports to support tax, legal, employment compliance, treasury, and audits/reviews.
- Work on special projects, including process transformation, system implementations/upgrades, integrations, including user acceptance testing (UAT).
- Identify and develop process improvements to refine operations and improve efficiency.
Minimum Qualifications:
- 5+ years of managing Payroll operations at a publicly traded SaaS company
- Experience managing a team of direct reports, including international employees
Preferred Qualifications:
- Experience with software packages SAP SuccessFactors, ADP WFN, Ceridian Dayforce, NetSuite, and Workday
- Solid knowledge of applicable global wage and hour laws
#LI-Onsite #LI-AT4
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
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Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.