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Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Key responsibilities of the APJ Sales Operations Director

Support Zscaler APJ Sales Organization focused on alignment/partnership with the SVP of APJ, Area Sales VPs and all sales leaders for the APJ
Recruit, retain, lead and manage a sales operations team supporting the APJ in alignment with each Area
Define and deliver leading indicating sales metrics, key performance indicators and other analytics to internal stakeholders in coordination with the business intelligence team
Lead a weekly, monthly and quarterly operating cadence for the APJ along with the APJ Sales Leader. This includes all lead to order processes leading with forecasting and pipeline management.
Driving a monthly pipeline review to ensure adequate quota coverage, pipeline created, identify weaknesses in the sales process for pipeline progression and help create an action plan to maximize conversion/progression of pipeline
Lead Operational planning for the APJ Sales organization including local & geo Go-to-market strategies, quota / target assignment, account assignment, territory creation, and headcount planning in alignment with the annual operating plan and long-range plan/
Driving business process, workflow creation & re-engineering and productivity improvement initiatives.
Lead all functional engagement for the APJ Sales organization into other key organizations including but not limited to: Finance, Sales Compensation, Business Development, Partner/Channel, Marketing, Customer Success and others
Working in key sales process applications including but not limited to Clari, SFDC, Apptus, Xactly, Tableau, and others

Professional Skills:

Proficiency in SFDC
Microsoft Office Suite & Google suite proficiency is an essential skill.
College Degree and 10+ years related work experience required, MBA Preferred and can substitute for experience
Ability to interface with all levels of employees, from Executive level to employee base
Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment
Strong customer service orientation, analytical and problem-solving skills
Excellent communication skills, written, interpersonal and presentation skills.
Strong business acumen
Software/SaaS Industry experience is desirable, but not required

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By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Director - APJ Sales Operations

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