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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description
The Cloud Ops team is responsible for keeping the engines running at peak performance. On any given day, the Zscaler cloud processes tens of billions of transactions — scanning a petabyte of data — for 15 million users around the world. The transaction volume on the Zscaler cloud is significantly growing every quarter, yet the cloud’s overall stability just continues to improve, and that is directly attributable to the Cloud Ops team’s deep expertise and its dedication to reliability, availability, and scalability. To be a part of this team, you will, above all, need to share this dedication. And a sense of humour wouldn’t hurt.
Responsibilities/What You’ll Do:
- You will be working with a team of engineers and will be responsible for deploying, operating, monitoring, and supporting the network infrastructures inside multiple datacentres.
- You will be involved in high severity / critical incident as the L3 technical escalation contact.
- You will conduct peer review (4-Eye check) on the configuration/ change script to ensure the changes are valid.
- Providing technical guidance to the team on Network technical domain.
- Expected to be a subject matter expert of relevant technologies according to domain or specialization.
- Research on Technology and work on POC/POV.
- The ideal candidate has a proven track record of operating enterprise or Telekom data centre networks, and is a creative thinker, problem solver, learner, and is motivated with engineering excellence.
Qualifications
- Bachelor’s degree in engineering or equivalent experience.
- Organization skills and experience working with ticketing and inventory systems.
- Experience in remote Data Centre operations.
- 5 -10 years of experience on high-speed copper and fiber Ethernet switch network Layer-2 BGP protocols and Layer-3 BGP protocols.
- Hands-on experience in BGP routing operation, design, and troubleshooting in both IPv4 and IPv6 for large scale Enterprise networks or Telecom networks.
- Deep knowledge of DNS, HTTPS, GRE, and IPsec protocols with hands-on troubleshooting experience.
- Knowledge and experience in IP-packet analysis by using WireShark.
- Knowledge and experience on Linux/Unix, and Network equipment and the functions they perform.
- Familiar with Unix Shell scripts. Python or Perl is a plus.
- CCNP, JNCIP related certification classes is a plus.
- You thrive in a fast-paced environment with tight timelines and changing priorities.
- Besides English (must), fluent to native-speaker level in at least one additional Asian language.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
