About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Job location: Mohali/ Bangalore/ Pune/ Hyderabad

Office model: Hybrid 

Job Description

We are looking for a Senior Deployment Specialist to join our Zscaler product team and have a direct impact on the adoption of Zscaler’s new identity platform. In this role you will work directly with customers and operationalize deployment methodologies of identity services, including the migration of existing customers. You must be organized and detail oriented in order to track progress towards migrating existing customers, manage exceptions, and identifying ways to improve the process. This position is the first of what is expected to grow into a small team.

Responsibilities

  • Migrate existing customers to Zscaler’s new identity platform
  • Identify and advocate for process and product improvements to accelerate migration
  • Engage cross team colleagues to collect customer profile data to prioritize migration candidates
  • Support new customers deploying Zscaler identity services
  • Understand and be able to describe identity standards as supported by Zscaler products
  • Deliver high quality demos on identity features as supported across existing and new Zscaler services
  • Gain expertise in identity platforms provided by Zscaler partners (Microsoft, Okta, Ping Identity, Sailpoint, etc.)
  • Ability to work during US or European Shift hours is required, role could be 100% remote or based out of one of the Zscaler offices in India

Qualifications

  • Fundamental understanding of web, networking and device technologies.
  • 5+ years of experience working directly with customers in a technical role.
  • 3+ years of experience in enterprise security software.
  • 3+ years of experience in authentication and single sign-on.
  • Passion to make customers successful.
  • Ability to act as a trusted advisor to customers.
  • Bachelor’s degree in Computer Science or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast paced environment and track the engagement and activity using various project management tools.
  • Ability to understand and improve processes.
  • Prior people management experience.

 

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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