About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Job Description

A Zscaler Transformation Architect is an industry expert who advises, encourages and challenges customers and prospects to evolve their cybersecurity architecture from one based on legacy Network and Perimeter architectures to one based on Zero Trust Architecture design principles leveraging the Zscaler Zero Trust Exchange (ZTE).

The Zscaler Transformation Architect is focused on addressing the primary topics of:

  • Security & Network Transformation
  • Application and Infrastructure Modernization 
  • The Modern Workplace with hybrid working

The Transformation Architect is primarily a pre-sales role that will facilitate consultative discovery and design workshops meant to uncover a customer’s business requirements and their current-state architecture. The information uncovered is used to design a high-level Zero Trust Architecture including a phased adoption roadmap expressing how the customer can transform to a Zero Trust Architecture future-state over time.

The Transformation Architect needs to engage across customer functional teams, as well as Zscaler partner and internal teams, to develop rapport and to ensure success. Interactions will range across the customer organizational structure from customer engineer to customer executive.

These efforts require a collaborative, seasoned industry professional who can code-switch seamlessly between CXO and IT Operations audiences. The candidate should convey and be able to balance a combination of executive presence and deep technical credibility. The ability to adopt a confident, yet consultative customer facing persona is key.

Successful candidates typically have substantial relevant industry experience and ideally have an advanced degree in domains such as Networking and Cybersecurity, and hold or have held advanced relevant industry certifications.


A successful Transformation Architect…

  • Is a Technology Evangelist who understands the competitive landscapes, industry trends and dynamics as they relate to Zscaler’s value proposition.
  • Possesses a strong business acumen, can think on their feet and are able to pivot and control the conversation during meetings to achieve desired outcomes.
  • Possesses excellent written and verbal communication skills with the ability to make the complex simple.
  • Is self-aware, effectively balances their qualities of IQ, EQ, SQ and AQ appropriately. 
  • Maintains advanced product expertise and solution development capability, delivering on advanced solution selling.
  • Understands end-to-end Enterprise Architectures with an extensive understanding of complex Networking and Security environments. Additional Cloud expertise and knowledge of other adjacent domains is a plus.
  • Has hands-on experience with various technologies including TCP/IP protocol stack, DNS, BGP routing, MPLS, SD-WAN, GRE, IPsec, Layer-7 firewalls, Web Proxies, Load Balancing and Data Loss Prevention among others.
  • Is well versed in NIST Zero Trust Architecture, is familiar with applicable laws, regulations, industry standards, and best practices, including GxP, GDPR, HIPAA, PCI, ISO 27001, NIST CSF, MITRE ATT&CK, Cyber Kill Chain, CISA.
  • Assists with educating, influencing, mentoring and coaching activities within the team and across the organization.
  • Adopts a coach / mentor mindset, sharing both technical and sales experience to up-level our collective team through on the job training, enablement and collaboration.
  • Provides senior thought leadership, proactively influences the organization and company direction.
  • For this role the candidate should be fluent in English and German.

Additional Information


By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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