Interactive Brokers (HK) Ltd., seeks individuals for our Technical Assistance Center API team at our Hong Kong office, with a focus on assisting clients develop, debug or integrate their applications connecting through IB API. The ideal candidate will possess conceptual knowledge of languages such as Java, C, Python, be probing and analytical, with the ability to learn and contribute to new APIs being built.
Assist clients to develop and debug their applications connecting to the IB API through which they can apply automated trading algorithms
Assist clients in the integration of API applications with third party software (such as charting software)
Build and maintain a resource library for clients, including program snippets, documentation, consultancy resources
Create of a variety of test and demonstration programs that utilize the IB API that clients can use as samples for their own development needs
In-house development assistance
Assist in developing custom API solutions for internal users including other teams in Customer Service
Bachelor’s or Master’s degree in a technical discipline or relevant technical certifications (Java, C#, Python, or C++)
1-2 years experience with providing technical support, preferably in Finance sector
Fast learner, proactive and helpful
Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email or online chat
Languages: fluency in English and Cantonese is a must, with Mandarin being an advantage
Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg, Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
Click HERE to view a short video with a few words from current Interactive Brokers employees.