Interactive Brokers Group is seeking a Social Media Engagement Specialist to work in a fast paced, dynamic, and demanding environment. The ideal candidate will be expected to review and respond to inquiries on all social media channels. The candidate’s focus will also be to improve the firm’s image and reputation on social media.
Monitor social media channels
Interact with users and respond to social media messages, inquiries and comments
Liaison with other groups within the firm to solve complex issues
Gather feedback from clients to improve operations and functionality shortcomings
Review analytics and create reports on key metrics
Qualifications, Skills & Attributes
Bachelor's degree in Finance, Economics or Marketing
Understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and fixed income
Strong verbal and written communication skills
Problem solver, attention to details, fast learner, and team player
Analytical, self-motivated and directed
Proficient experience using Microsoft Office suite products
Registrations: FINRA Series 7, 63 or ability to obtain licenses
Company Benefits & Perks
Competitive salary, annual performance-based bonus and stock grant
Retirement plan 401(k) with competitive company match
Excellent health and welfare benefits including medical, dental, and vision benefits
Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP)
Paid time off and a generous parental leave policy
Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack
Corporate events including team outings, dinners, volunteer activities and company sports teams
Education reimbursement and learning opportunities
Modern offices with sit/stand desks and multi-monitor setups
Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg, Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
Click HERE to view a short video with a few words from current Interactive Brokers employees.