Business Analyst- Retail Banking

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we’d love to know what makes you different.

 We are/have:

  • Experts in Retail banking or wealth and asset management
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there
  • Focused on maintaining our nimble, agile and entrepreneurial culture

 Location : Bangalore/Pune

Job Description

  • Should have an experience as a Business Analyst.
  • In Depth experience of working in a banking environment and change projects, good stakeholder management, change management and Implementation approach.
  • Candidate with experience as a  Global BA (Business) is preferable.
  • Good to have Retail Banking and Mobile Chat Functionality knowledge.
  • Understanding and  Knowledge of BTF framework and best business practice techniques are preferable.
  • Knowledge on JIRA/Confluence and experience in Agile methodology.

Domain Expertise -

Any banking Domain:

  • Strong BA skills, stakeholder management, risk and issues management, excellent communication and prior experience of business transformation
  • Should have worked on Banking domain and possess knowledge of generic payments,
  • Should have past experience in handled change/ transformation engagements 
     Ideally PM’s to around 12+ years for work experience and BA’s to have 8+ years
  • Good communication skills is a must since the resource will have to work predominantly with the product team in different countries 


  • You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry


  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture.



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