• Experience as a Backend/Full Stack Developer or similar role
  • Familiarity with common stacks Knowledge of multiple front-end languages and libraries (e.g. HTML5/ CSS, JavaScript, Progressive Web App, XML, jQuery)
  • Knowledge of multiple back-end languages (e.g. Java, Scala, Python, C#, J2EE, Web Services) and JavaScript frameworks (e.g. Angular, React, Node.js)
  • Familiarity with databases (e.g. MySQL, MongoDB, SFDC), web servers (e.g. Apache), Application Servers (e.g. JBoss) and UI/UX design
  • Superb communication and collaboration skills
  • Ability to translate business use cases into good taxonomy design
  • Demonstrable skills in understanding importance of data design
  • Strong knowledge of support & services space
  • Strong knowledge of web support analytics
  • Strong knowledge of knowledge base management within Digital support space.
  • Passionate about website usability with great instincts for improving customer support experience Strong program or project management skills.
  • Strong organizational proficiency and attention to detail Excellent verbal and written communication skills including preparation and delivery of presentations,
  • workshop design and facilitation Experience working with geographically distributed teams
  • Demonstrate the ability to independently handle projects and communicate clearly with partner team
  • Ability to express ideas clearly, expertly, and diplomatically


Education & Experience

  • Engineering Degree in Computer Science or related field –
  • At least 2-5 years’ experience in software development with specific experience building software applications end to end.
  • Experienced in business processes and forms solutions
  • Experience in Banking / Financial Services industry
  • Experienced in requirement management tools


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