Facilities Assistant

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we’d love to know what makes you different. 

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are/have:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Deep knowledge in financial services offering, including e.g., Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there
  • Focus on maintaining our nimble, agile, and entrepreneurial culture

The Role:

  • Act as main point of contact for Facilities Helpdesk (London office). 
  • Provide Facilities Support for Edinburgh Office (as required)
  • Conduct Daily/Weekly Building H&S checks, H&S will form a large part of your role.
  • Assist supervising all contractors (Hard & Soft Services), liaising with Building Maintenance Company for all aspects of maintenance. Ensuring prompt attention to any problems
  • Ensure building (London) is always operationally ready (eyes and ears of FM team)
  • Ensure a safe, compliant environment for staff & clients by ensuring processes are followed and where there are gaps in the processes escalate for resolution
  • Set up AV equipment for meetings/events – troubleshooting where necessary
  • Assist with internal ‘event’ set up in meeting rooms and on occasions support evening events
  • Establish and maintain strong professional relationships with key stakeholders
  • Assist managing onsite lockers & keyholding 
  • Assist upkeep of Building inventory, ensuring all items up to date
  • Assist with Office Refurbishments (as required)
  • Provide back-up to FM team (Reception / Security duties) in times of holiday and absence


  • Experience in Facilities Assistant role.
  • IWFM or Facilities Certification / Membership (desirable)
  • IOSH Certification (desirable, training can be provided)
  • Fire Marshal / First Aid Training (desirable, training can be provided)
  • Intermediate skills in Office 365 (Microsoft Outlook, Word, Excel)
  • Good technical knowledge of AV systems / New Technologies
  • Confident and clear communication style. Comfortable communicating with all colleagues at all levels within your area
  • Proactive and highly organised with the ability to plan and multi-task
  • Work well under pressure and ability to use own initiative
  • Flexible and adaptable approach to work, including hours, as you may be required to work evenings/weekends (rare)
  • Good verbal and written English


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