Facilities Assistant
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we’d love to know what makes you different.
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.
We are/have:
Experts in banking and payments, capital markets and wealth and asset management
Deep knowledge in financial services offering, including e.g., Finance, Risk and Compliance, Financial Crime, Core Banking etc.
Committed to growing our business and hiring the best talent to help us get there
Focus on maintaining our nimble, agile, and entrepreneurial culture
The Role:
Act as main point of contact for Facilities Helpdesk (London office).
Provide Facilities Support for Edinburgh Office (as required)
Conduct Daily/Weekly Building H&S checks, H&S will form a large part of your role.
Assist supervising all contractors (Hard & Soft Services), liaising with Building Maintenance Company for all aspects of maintenance. Ensuring prompt attention to any problems
Ensure building (London) is always operationally ready (eyes and ears of FM team)
Ensure a safe, compliant environment for staff & clients by ensuring processes are followed and where there are gaps in the processes escalate for resolution
Set up AV equipment for meetings/events – troubleshooting where necessary
Assist with internal ‘event’ set up in meeting rooms and on occasions support evening events
Establish and maintain strong professional relationships with key stakeholders
Assist managing onsite lockers & keyholding
Assist upkeep of Building inventory, ensuring all items up to date
Assist with Office Refurbishments (as required)
Provide back-up to FM team (Reception / Security duties) in times of holiday and absence
Experience
- Experience in Facilities Assistant role.
- IWFM or Facilities Certification / Membership (desirable)
- IOSH Certification (desirable, training can be provided)
- Fire Marshal / First Aid Training (desirable, training can be provided)
- Intermediate skills in Office 365 (Microsoft Outlook, Word, Excel)
- Good technical knowledge of AV systems / New Technologies
- Confident and clear communication style. Comfortable communicating with all colleagues at all levels within your area
- Proactive and highly organised with the ability to plan and multi-task
- Work well under pressure and ability to use own initiative
- Flexible and adaptable approach to work, including hours, as you may be required to work evenings/weekends (rare)
- Good verbal and written English
