Senior/Lead Data Protection & Ethics Consultant

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We bring:

  • Expertise in banking and payments, capital markets and wealth and asset management
  • Deep knowledge in financial services offerings, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • A commitment to growing our business and hiring the best talent to help us get there
  • A focus on maintaining our nimble, agile and entrepreneurial culture

The Opportunity

Capco’s global Data Practice team of 800+ data practitioners enables financial institutions to become data-driven by helping transform their understanding, management, storage, and use of data to derive value for themselves and their customers.

Our team collaborates with clients to formulate focused, actionable, and effective data strategies that deliver business outcomes in a sustainable fashion. We translate strategy into action – designing, implementing and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies.

Drawing on our deep domain and business expertise, we architect and engineer modern data platforms and curated data products, with a focus on automation and data management by design. We partner with business, operations, and technology teams to embed and sustain these capabilities in business-as-usual and are leading the design and implementation of next generation data platforms across the industry.

Our clients and peers voted us as the A-Team Best Consultancy in Data Management in 2021, and value our ability to identify and develop top data talent.

Your Role

You’ll be joining Capco’s Data Practice as a Data Protection & Ethics Manager. You will use your deep data expertise to lead and drive the formulation of focused, actionable and effective data protection and ethics strategies to sustainably deliver business outcomes for our clients.

Our projects vary in their nature, and your responsibilities will differ based on client requirements, but could include:

  • Scoping, mobilising, and running the delivery of client data governance strategies with a focus on data protection and ethics, managing and coaching mixed Capco / client teams
  • Overseeing the definition of the client’s data protection and ethics target operating model, including design of processes, roles & responsibilities, and governance to sustain the data protection and ethics strategy in BAU
  • Being the key advisor of data protection and ethics solutions and tooling
  • Heading up data maturity / capability assessments to provide a clear and objective assessment of client data protection and ethics capability levels
  • Directing the definition of data policies, standards and guidelines with respect to data protection and ethics
  • Running, structuring, and facilitating interviews and workshops to identify client pain points and their root causes, and linking these to wider data capabilities (e.g. Data Governance, Data Quality, Data Architecture)

You will also play a role in developing the Data Privacy & Protection capability within Capco, which may include:

  • Identifying and researching business development opportunities on new or existing clients and aiding the development of client proposals and bids
  • Contributing to internal / external-facing thought leadership
  • Developing data methodologies and accelerators to enhance Capco’s delivery capability
  • Supporting training of Capco resources in data methodologies
  • Managing and running capability offerings or operational areas, in partnership with the Data Protection and Ethics capability lead and colleagues in the Data Protection and Ethics practice
  • Developing and sustaining excellent internal and external client and vendor partnerships
  • Identifying and researching business development opportunities on new or existing clients and directing the development of client proposals and bids
  • Defining internal / external-facing thought leadership
  • Developing data methodologies and accelerators to enhance Capco’s delivery capability
  • Developing and delivering training for Capco and client resources in data methodologies

Your Skills and Experience

Most importantly, you’ll have a passion for data. You will bring your track-record in driving data change to enable clients to achieve their business outcomes.

To qualify for the role, you will have most of the following:

  • A minimum of 5 years’ experience in data governance, data management or related roles
  • Strong understanding and experience of GDPR, AI ethics, NIST and/or other data protection or ethics framework
  • Deep understanding of the ethical risks associated with analytics and AI, and the implications for operating models in financial services
  • Experience structuring risk and control frameworks in relation to data protection and ethics, and how such controls can be made operationally effective and scalable
  • Experience in control assessment, design and mobilisation of data protection or ethics controls such as the PIA/AIA or ROPA, covering process design, definition and mobilisation of roles and responsibilities, tooling strategy, and governance structures
  • Excellent business analysis skills such as requirements elicitation and management, process design, and RACI definition
  • Strong stakeholder management skills, with extensive experience and comfort working autonomously and in team environments
  • Strong experience in simplifying complex concepts, supported by excellent verbal and written communication skills, including in Microsoft PowerPoint, Word and Excel
  • Strong experience working in demanding project environments, with a high level of commitment and drive, including whilst under pressure and in ambiguous circumstances
  • Proven experience running delivery teams, with an ability to create and sustain a positive and inclusive team environment
  • Solid experience in project scoping and management

Ideally, you will also bring:

  • 5+ years consulting experience at a top-tier consultancy, or a similar internal change / transformation role within a leading Financial Services organisation
  • A background in Financial Services (e.g. banking, insurance, investment management)
  • Hands-on experience in data protection tooling (e.g. OneTrust) and control operation
  • A strong understanding of the challenges and opportunities of the data protection and ethics regulatory horizon
  • Up-to-date knowledge of industry best-practices within data protection and ethics
  • Formal certification in data privacy

Why Join Capco?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

  • A work culture focused on innovation and building lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture
  • Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

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