About the team: 

Capco Digital is more than just a design agency. We are a design consultancy that specializes in developing and delivering customer-centric propositions and solutions globally across the Financial Services industry. For us, design is not only about how something looks or how it works, but also how you get there. From strategy to launch, we are adept at delivering across the full product life-cycle.  

Our team offers Design Thinking as its main creative approach, while keeping a user-centric focus on our products. We offer internal and external training to ensure ongoing learning opportunities so that designers can remain relevant, knowledgeable and at the top of your game. Our internal Innovation Labs team works closely with Digital to concept, sell and implement new and emerging technology solutions. 

We love to sketch. We love to prototype. We are great researchers. We learn by doing. We work with, not for. We think beyond.   


What you’ll get to do:   

  • Use your strong visual and interaction design skills to create and implement financial tools and online experiences for our financial services customers in banking, capital markets and wealth
  • Collaboration with small, agile, multidisciplinary teams on client projects to create compelling, intuitive, and innovative user-centered experiences across both internal and external systems such as loan application systems, online retail banking offerings, etc.
  • Design user flows, wireframes, high fidelity designs for desktop, tablet, mobile and native apps
  • Providing consistency across different platforms while respecting the brand C.I.
  • Delivering properly structured Sketch files based on the project Design System 
  • Delivering creative digital concepts, information architecture and prototypes for digital projects (Internal presentations, Use Cases, User Flows, Journey Maps, Sitemaps, Wireframes, Pattern Libraries, etc.)
  • Take ownership of product user experience, designing interactions, interfaces and animations
  • Passionately advocate end user-centered usability views and work cross-functionally with the Product and Customer Success teams to solve problems for our customers
  • Conduct user research, identify and sketch out key scenarios
  • Understand and contribute to use-cases and user stories for various workflows
  • Communicate design intent to internal and external teams. Clearly represent the design work and advocate for users’ needs


What you’d bring with you: 

  • Minimum of 5-8 years of web and/or mobile design experience producing engaging, usable, and effective design solutions using user-centric principles
  • Strong client-facing skills
  • A strong portfolio showcasing previous work examples and excellent User Interface design for responsive web and/or mobile apps
  • Proficiency with wireframe and visual design tools (e.g. Sketch, Invision)
  • Proficiency with prototyping tools is a big plus (Framer, Adobe XD, Protopie)
  • Ability to think at a high level about product strategy and vision
  • Strong sense of ownership and accountability toward the products you create
  • Strong communication skills with the ability to clearly articulate your design decisions
  • Strong functional analysis skills. You should be able to break down complex workflows that include multiple layers of dependencies and reframe them into elegant, simpler workflows
  • Knowledge of Financial Services, HTML, CSS and JavaScript is a big plus
  • Rich understanding of user experience, user research, interaction design, and design principles
  • Solid understanding of common software project management and Agile development practice

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