For our Design team, we are looking for a Senior Service Designer! As Senior Service Designer you lay the foundation for fantastic end-to-end user experiences. You combine your strategic sense with design skills and organizational virtuosity to help clients reach their maximum digital potential. You help them maximize their velocity by guiding them past tough decisions. You ensure great ideas materialize into even better digital experiences for their end users. And you enjoy working in a dynamic environment with the smartest, funniest and sweetest people the industry has to offer.

You will work in a young environment with clever minds that work for a variety of clients such as NS, Smart, Pathé, Van Gogh Museum, Samsung and more! Yes, we are eager to bring on board the most talented experts in the game. But we are also looking for a perfect DEPT®-fit. Someone who is eager to learn and strives towards a better world, takes the stage, is a futurist at heart, and someone who is down to cheer with us to a successful week as well! We strongly support diversity and are committed to creating an inclusive environment for all employees. Ultimately, we are looking for a unique individual who is able to strengthen our collective.

 

WHAT WILL YOU DO:

  • Inspire clients with your take on trends and market insights;
  • Apply generative methods to discover their key wants and needs;
  • Synthesise input and user data into customer journeys and blueprints;
  • Manage key stakeholders and drive decision making;
  • Translate opportunities into sensible roadmaps and design briefs;
  • Collaborate closely with designers to convert this into awesome digital products and services.

 

YOU:

  • 6+ years of experience as UX or Service Designer at an digital agency or leading brand of which at least 1 year in a senior, lead or strategic position;
  • Demonstrable experience with leading large projects for A-clients;
  • A completed Bachelor or Master degree in a relevant field;
  • Outstanding in spoken and written Dutch and English;
  • Solid presentation and facilitation skills;
  • A strong appreciation for design.

 

WE OFFER: 

  • An open company culture; 
  • Flexible working hours; 
  • Possibility to work from one of our offices in Amsterdam, Rotterdam or Veenendaal or our hubs in Maastricht and Zwolle (you can pick your location!);
  • Working from home setup;
  • Pension scheme;
  • Possibilities to develop your skills even further via training and certifications; 
  • Healthy and tasty food; 
  • Free Bootcamp training twice a week; 
  • Friday drinks/open bar to wrap up the week; 
  • Great fringe benefits; laptop, mobile phone, NS business card and many other goodies.

 

About DEPT®: 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. www.deptagency.com

Learn more about our diversity, equity, and inclusion efforts here

 

Apply below by clicking on the ‘Apply’ button or via our Whatsapp number +31 6 82 05 34 32 

 

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