WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.
At DEPT®, we believe our QA provide a service that includes more than testing. They work with folks across the development team to ensure that what is built both functions and fulfills requirements as quickly as possible. If you’re someone that wants to innovate and move past the traditional QA paradigm then we want to talk to you!
About Us:
Some of the things that we believe in:
- Collaboration: great communication is the key to any project
- Strong opinions, lightly held: we all have our tech favorites, but it’s important to be open-minded to new ideas
- Constantly curious: we're constantly learning/evolving through guild meetings, lunch & learns, conferences and practice
- A healthy work/life balance: getting home in time for dinner is important
We focus on building great products with clients that we enjoy and respect. Our work has improved people's lives, been seen by millions of users, featured in the app stores, had books written about it, featured in the press, received awards and, most importantly, brought delight to users.
This position sits in our Leadership team based in Mexico. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing and creative production techniques like augmented reality, games, creative automation, generative AI, and virtual production. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, Smart, Cana and Snapchat.
JOB PURPOSE
The Business Director is at the forefront of bringing together our data, technology, creative content, and paid media teams to drive innovation and solve complex business problems for our clients. This role is pivotal in leading the team towards excellence, managing escalations, delivering outstanding results across multiple projects and identifying new business opportunities in the digital marketing and platforms space with new and existing clients.
KEY RESPONSIBILITIES
- Lead and develop DEPT®’s business growth in Mexico and Latam, fostering innovation and high performance.
- Collaborate with department leads to optimize team configurations for quality and revenue.
- Serve as the final escalation point for clients and HR issues.
- Oversee recruitment and manage resources alongside the Talent Resource Manager.
- Promote a culture of excellence, collaboration, and innovation
- Champion the creation of pioneering work in digital marketing, staying ahead of industry trends, and ensuring the delivery of high-quality projects
- Drive the strategy for integrating emerging technologies and creative solutions with client teams
- Strengthen long-term relationships with key clients, ensuring their business needs are met.
- Manage client escalations to maintain satisfaction and project success.
- Work together with account managers to make sure we are overseeing client projects and fostering long-term client strategy to guarantee excellence and innovation.
- Oversee projects to ensure we’re delivering profitable results and accurate costs.
- Drive growth & business development for Latam. Identifying and developing new business opportunities across the business globally, creating appropriate materials and case studies to help our creative tech offering.
- Stay updated on industry trends to uncover new revenue avenues.
- Lead pitches and foster cross-functional collaboration to enhance client strategies with technology solutions, ultimately driving tech growth.
- Advocate for the team's vision, promoting understanding and cross-sales opportunities.
WHAT WE ARE LOOKING FOR
- Proven dynamic leadership in business growth within an integrated agency, with a strong track record in marketing-focused roles.
- Expertise in leveraging emerging technologies in a commercial setting.
- Exceptional skills in team management and leadership, capable of guiding cross-functional teams.
- Strong strategic, commercial, and financial insight to foster growth and innovation.
- Excellent client relationship management capabilities, adept at handling complex projects and escalations.
- Proficiency in fostering a collaborative culture and nurturing talent.
- Effective at cross-functional collaboration, with excellent communication, problem-solving, and organizational skills.
- Excellent presentation skills
- Ability to react quickly within a fast-paced environment and to remain focused under pressure and work under tight deadlines
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
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