WHO ARE WE?
The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.
Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and exciting place to accelerate your career.
JOB PURPOSE:
Get ready to dive into the heart of digital innovation as our Digital Online Merchandiser! In this thrilling role, you'll collaborate closely with our dynamic Marketing Sciences team, reporting directly to the Senior Merchandiser on our eBay Australia account. Our partnership with eBay is all about creating cutting-edge digital shopping experiences, and your focus will be on the exciting world of pre-loved fashion.
As our Online Merchandiser, you'll prioritise merchandising strategies that drive conversion and boost business performance for promotional and seasonal campaigns. Your responsibilities will span from shaping customer journeys and crafting compelling wireframes to sourcing captivating inventory, launching impactful campaigns, and closely tracking their success.
If you're ready to ignite your passion for fashion and digital marketing, this role is your ticket to making a real impact in a fast-paced and dynamic environment. Join us and let's redefine the future of online merchandising together!
KEY RESPONSIBILITIES:
- Responsible for daily/weekly management of category pages, ensuring site standards are always achieved or exceeded.
- Manage client briefs from start to finish, supporting inventory planning, wireframing, campaign and events builds and QA-ing, ensuring successful delivery to client deadlines across multiple activities.
- Build a full understanding of the client’s content management systems and objectives, advising on the solution that best meets their needs.
- Construct the optimum product range for the target market by balancing price architecture, product variety and other parameters.
- Source items - uploading, merchandising and continuously optimising events, campaigns and category pages.
- Ensure all campaigns are prioritised consistently across desktop, mobile and email platforms.
- Conduct regular performance analysis and feed insight and proposed actions to clients for weekly trading reports.
- Manage trend research and competitor analysis for weekly/quarterly planning.
SKILLS AND PREVIOUS EXPERIENCE:
- Strong experience planning and executing digital campaigns, ideally within the retail/fashion sector
- Ideal opportunity if you are looking to take on a client-facing merchandising role or an analytical thinker with merchandising experience, looking to move into e-commerce
- A good eye for style and retail and an interest in current and upcoming trends.
- Highly organised, with excellent attention to detail and the ability to manage multiple projects simultaneously.
- Proactive in identifying and implementing new processes as needed.
- Proven ability to work independently, prioritise, meet deadlines under pressure and make the best use of resources; has a good sense of urgency and measurement of risk.
- Excellent verbal and written communication skills.
- Familiarity with various CMS platforms and the ability to quickly adapt to new processes and tools.
- Proficiency in Excel / Google Sheets.
- Understanding of SEO principles.
THE PERKS!
You'll have access to our ‘Benefits’ offering. This includes an abundance of additional leave offerings (think Doona Day, Birthday leave and Parental leave options for all), annual working from-home allowances and access to development opportunities.
This is your chance to be part of a team of humans - we come together in support, love and humanity to celebrate what makes each of us special. If that sounds like you, get in touch!
Check us out! www.deptagency.com
Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they feel they may not meet every qualification, when, in fact, they often do!
DEPT® is proudly committed to creating a diverse and inclusive environment and strongly encourages you to apply. In addition, we strive to provide a safe space for all please let us know confidentially if we can provide any additional support or accommodations for you to fully participate in our recruitment experience. Contact kate.mcgreavy@deptagency.com to notify us of any needs related to completing the job application or taking part in our interview process.
Please note that the successful applicant for this position will be subject to a background check, in line with legislative requirements
DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
Learn more about our diversity, equity, and inclusion efforts here
