Commercial Manager, South Coast UK

We are looking for a Commercial Manager to join our UK team, based in Southampton, Portsmouth, Bournemouth or the surrounding area. This is a rare opportunity to become a critical member of a rapidly growing, well-funded start-up. You’ll be liaising with Deliveroo’s most important restaurant partners in your cities, to cultivate existing relationships and help them increase their sales. You’ll also be driving the overall growth and performance of the cities you are responsible for (Southampton, Portsmouth and Bournemouth), working cross-functionally with teams at Deliveroo to solve problems and seize growth opportunities. This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships, solving business problems and driving business growth.

What you’ll be doing

  • Maintaining and growing relationships between Deliveroo and our top UK restaurant partners through strong communication both face-to-face and remotely
  • Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
  • Driving city growth through data analysis and problem solving to maximise market share growth for Deliveroo
  • Negotiating contracts and terms of partnership
  • Liaising with our national restaurant and rider operations teams to improve operations in your cities
  • Working with marketing teams to launch campaigns to accelerate restaurant and city growth
  • Innovating and presenting new ideas to increase Deliveroo’s growth in your cities and the UK 
  • Working with your manager to develop and implement the growth strategy for your cities
  • Being a local expert for your cities. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry.

 Requirements

  • 2-6 years experience in account management, commercial and/or growth teams OR 1-3 years experience in management consulting, strategy consulting or professional services 
  • Effective relationship-building and communication skills face to face, via phone or email 
  • Strong commercial acumen and foundation data analysis skills
  • Results orientated, with a track record of achieving targets
  • Self-starter, hard worker and well organised with demonstrated ability to take the initiative and solve problems

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2004 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. In 2013 Deliveroo was launched. Fast forward to 2020 and we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

And we're just getting started.

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.

We are already a multi-billion pound company that has grown rapidly. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

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