Head of Corporate Communications

The communications and policy team is a vital part of the business. It is this team’s job to effectively communicate the positive impact Deliveroo is having for customers, restaurants and riders, by offering the flexible on demand work people want and bringing world-leading food to people when and where they want it.

Working in corporate communications in Deliveroo means being involved early in decisions regarding policy and operational matters. Communications is not about producing a press release once decisions are made but rather about helping the business gets its proposition right, for consumers, riders and all stakeholders, and about coming up with proactive positive ideas to tell Deliveroo’s story.

You will help to shape the global communications strategy and implement that strategy in France. You will report to the Head of Corporate Affairs in France and you will lead on all corporate-related media communications in France, working closely with the Operations and Commercial Directors in France. You will work with the counterparts in other markets where Deliveroo operates.

You will be the lead on all reactive media for France, as well as planning and delivering a set number of proactive stories in the media each month, working with an external communications agency, and advising Deliveroo on the communication implications of policy and operational decisions.

You will be central to the positioning of Deliveroo in France’s media market. You will be part of determining how Deliveroo leads the technology sector in engaging with issues such as the future of work, the role of technology in the food sector, sustainable food delivery and the future of the high street. These are all important topics and Deliveroo intends to play a positive and leading role in the debate.

The role is based in our central french offices in Paris.

The essential ingredients:

• You will have between 6 - 10 years of experience working in a similar role
• A strong understanding of the political context in France and good pre-existing relationships with journalists.
• Experience in crisis communications.
• An enthusiasm for up to the minute, difficult media issues. This includes a desire to pick up the phone to journalists and to form strong relationships with them. Business editors, political journalists and tech correspondents are all highly relevant. 
• A proactive attitude and a desire to learn about and help make decisions right across the business, from commercial and operational decisions to HR policies.
• A good understanding of the complexity of policy and societal issues which Deliveroo may be involved in, and a desire to ‘shape the debate’ with Deliveroo’s work.
• Fluent English, native French
• Hybrid work is allowed (up to 2 days per week)

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health insurance, family support, finance support, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

Application: Please apply with a CV written in English.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. Deliveroo France was scored 99/100 on the Gender Equality Index 2023, demonstrating our commitment to diversity and equal opportunities. All you need is a passion for food and a desire to be part of one of the fastest growing companies in an exciting space.

À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.