To be considered you will have experience in managing most if not all the following payrolls: UK, USA, Ireland, Singapore, Hong Kong, Taiwan, Kuwait, UAE, Australia, France, Belgium, Spain, Italy, Germany, Netherlands

  • Maintain KPI’s, support The Global Head of Payroll Operations in guiding countries to ensure accurate & timely reporting. Share practices and drive consistency with an aim to improve operational efficiency and improve accuracy in pay
  • Enable the ongoing identification of operational & regulatory risk. For any risks identified, ensure clear mitigation plans are defined, with clear ownership that are tracked through to resolution
  • Engage, oversee and approve any Payroll change within each market, ensuring alignment (where possible) to globally standardized payroll processes and requirements
  • Ensure consistent management of all 3rd party payroll impacting providers

Your impact on the business

  • Drive cost reduction (inline with our Core Values) across the payroll platform in all markets, through adoption of centralized operational processing, application of standardized processes and delivery of a consistent service model
  • Monitor Global Payroll KPI’s, support & guide countries to ensure accurate & timely reporting


Operations and Control

  • With the support of our Outsourced Payroll Provider (iiPay) ensure all local payrolls are compliant with all internal compliance and external regulatory obligations. Partner with all Local HRBPs and GMs to embed this framework, into each country’s end to end payroll processes
  • By understanding each country’s payroll operations, work with the Payroll Leads to ensure process controls are embedded within each of the markets end to end payroll process
  • Monitor the ongoing effectiveness of all key payroll controls across each market, and enable the ongoing identification of operational & regulatory risk or new projects that impact payroll, engage, oversee and approve the definition of payroll functional requirements and understand upstream process impacts
  • Ensure functional payroll requirements fully align to (where possible) global payroll processes & requirements and are fully compliant with local country regulations
  • Ensure all changes are robustly tested to ensure implementation is line with approved payroll functional requirements, with no negative impact to individuals pay
  • Act as Payroll Lead in the delivery of payroll related projects such as Payroll Transformation, and the payroll deliverables on wider scoped projects
  • Support the Global Head of Payroll Operations manage the relationship with the Payroll Providers, driving best practice working, a high level of accuracy and customer service and adherence to SLAs


Team Management

  • Develop and nourish a great working relationship with the Payroll Team and Finance Managers, to facilitate the management and prioritisation of all Payroll related projects and changes across all markets
  • Oversee the work of the payroll team to clear outstanding snags and streamline the Global Business process
  • Prioritise the engagement and motivation of the team with clear KPIs and development plans
  • Positively engage with the team to driving engagement, development & motivation
  • Develop relationships with key stakeholders in local markets (GMs and Local HRBPs) ensuring alignment of objectives and deliverables
  • Provide advice and guidance to relevant stakeholders on the operational & technical aspects of Payroll


Experience and Qualifications

  • A minimum of 4 years progressive experience in Payroll management
  • Detailed operational knowledge of payroll & experience of management within a global payroll team
  • Proven history of effectively managing Outsourced Payroll Models
  • Experience with HCM Platforms (ideally Workday)
  • Demonstrable experience in HR and Finance Operations
  • Deep understanding of operational risk and experience in identifying & implementing controls to mitigate such risks
  • Excellent planning and organisational skills
  • Ability to work under pressure in a reactive environment with conflicting demands, and be comfortable with ambiguity
  • Sound judgmental skills to identify and resolve challenges and issues
  • Ability to make considered decisions that protect and enhance Deliveroo values, reputation and commercial interests
  • Experience in high growth and / or tech start up environments



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