Product Manager -  People Systems - Enterprise Technology


About the Role:

As part of Enterprise Technology the People Systems team conceives, designs, builds and sustains the people-focused products that enable Deliveroo’s internal teams globally to be productive and be happy.  As a group we are embracing and applying Lean thinking to our product strategy and development.


This Product Manager role is a strategic role across the People Systems team, focussed on coordinating and aligning individuals and groups around common goals which progress the direction of people-focused products, and improve the user experience, platform architecture, and value from investments.


As the Product Manager you will be responsible for establishing and proactively developing our strategy & roadmaps across numerous people-focused products, having a substantial impact on Deliveroo globally. You’ll work to coordinate dependencies, facilitate key decisions, resolve disagreements, break ties and get everyone to commit to a plan.  The role principally covers Workday as the core people-product but also offers the opportunity and expectation to work with the whole family of people products, and influence related ecosystems.


You will be the go-to person for insight into People Products and will act as an enabler of information between the technical (engineering) team and stakeholders.


This is not an ivory tower role – all of this will be done in close collaboration with the rest of the People Systems Team and People Team. You’ll need to be a great communicator and influencer who can build an atmosphere of cohesiveness and collaboration with the shared goal of driving the People products forward.


What You'll Be Doing:

  • Establishing credibility for yourself and the domain while fostering visible Lean Product Management principles and practices including prioritising Customer problem roadmaps over features, valuing data-driven experiments over assumptions, idea generation and collaboration over solution mandates 
  • In close partnership with your peers - the People System Engineering Manager and People Service management, define, drive and deliver the people-product vision, strategy and roadmaps. 
  • Drive and consult on key business initiatives, enabled through new or existing applications and technologies.
  • Be aware of, and propose, improvements in people-products via new or existing applications and technologies.
  • Plan, manage and deliver (up to) large complex initiatives with significant impacts which involve new releases or modules, process re-design or improvement, or policy change or implementation. 
  • Develop people change management approaches to further the adoption of new or existing features and functions.
  • Consistently ensure delivery of high-quality people-product from self and others against unstructured, changing priorities, and challenging problems.
  • Serve as the bridge between the technical team and stakeholders;  be the "go to" person regarding people-product questions and changes;  seek, and act upon, conversations and feedback from stakeholders; and visibly own and deliver the people-product roadmaps.
  • Seek and act upon feedback from all stakeholders and product consumers.
  • Own the strategic and respective product roadmaps and portfolio, managing dependencies and deliverables, in partnership with engineering leaders.


  • Recognised as having expertise across People Products
  • Demonstrable experience of people Product Management.
  • Knowledgeable and confident practitioner and promoter of Lean and Agile practices
  • Confident in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organisation – subject matter experts, functional leads, C-Suite - and going beyond transactional interactions and handling difficult interpersonal situations in a professional manner.
  • Ability to effectively frame complex problems, prioritise and structure work, develop and present proposals and reports backed with analysed and visualised data
  • Driven, self-starter without requiring close supervision, collaborative, comfortable adapting to change and learning quickly in a dynamic organisation
  • An ability to mobilise the team and counterparts around strategy
  • A good understanding of common SaaS architectures and the full lifecycle of application management.
  • Deep expertise with some of the following:
    • Workday (mandatory) including HCM Core, Compensation, Security and Reporting, and Payroll (optional)
    • Greenhouse
    • CloudPay or iiPay
    • GoodTime
    • Zendesk 
    • Learning Management Systems
    • Active Directory
    • DocuSign
    • Enboarder
    • Juro
    • Estera
    • Deputy
    • Culture Amp
    • Peakon 
    • ServiceNow
  • Commercially astute with a proven track record of risk management


We’re also interested in…

  • Experience of influence and partnership without direct authority over people
  • Relevant higher education and professional certifications
  • A strong track record in the tech-focused scale-up sector
  • Experience in estimating the value of software features, and in cost-benefit analysis and constructing business cases
  • Experience of managing a product/portfolio backlog
  • Solid understanding of cost models

Apply for this Job

* Required


Voluntary Demographic Survey (UK)

These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference, and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that.

Your responses are confidential, cannot be tied to your application, and has no bearing on your candidacy. We only use aggregated demographic data to measure the performance of recruiting efforts.

How would you describe your gender identity? (Select one)

What is your sexual orientation? (Select one)

Would you say you have a disability? (Select one)

How would your describe your ethnicity? (Select one)