The Role

The ERP team is part of the Financial Integrity group within the Technology organization. The ERP team lead at Deliveroo, is a varied role which combines team and product management in support of the team and stakeholders; the tech org or and finance function. You will be working closely with senior functional and technical NetSuite consultants to help prioritize and co-ordinate the execution of projects.

The role will give you scope to grow as a leader, influencing technology roadmap and finance operations. You will work closely with product, engineering and financial leadership as well as providing prioritization and execution guidance to your team. 


You will be responsible for delivering ERP solutions, ensuring finance has complete and accurate financial information so that they can reliably run the business. From ideation to delivery, you will own the success of tools which are crucial for our accounting, financial reporting, meeting legal obligations, as well as keeping regulatory bodies and relevant partners up to date with the relevant financial information.

You will be collaborating with an excellent in-house NetSuite Product team and our Billing, Payments and Accounting teams to get the best out of people. You will build relationships and work with the Senior Finance and Technology Teams, so that all are aligned in the financial process and technology development needs. Together you will develop a vision and roadmap for financial systems improvement.

Your experience working with diverse and senior stakeholders will be key as you offer strategic and operational support to the senior leadership team - communication skills are key to the success of this role.


  • You have a strong financial and accounting background, ideally qualified (CIMA, ACA, ACCA)

  •  Extensive NetSuite experience preferred, strong ERP background with other products would also be considered

  • You will have experience of professional services team management, or similar ‘in house’ team management experience

  • You have a proven track record of being able to deliver complex projects on time

  • You are able to manage the product prioritization and roadmap, in conjunction with competing demands from other stakeholders

  • You have experience of supporting an established proven team in delivering the teams objectives and commitments

  • You have experience in managing vendor relationships and ensuring renewals are adequately reviewed and negotiated to achieve optimal value and benefit to Deliveroo

  • You have experience of managing offshore teams

  • You'll use your excellent analytical & technical skills and your ability to challenge and be challenged on a numerical basis to ensure your decisions are well-founded


  • You will build trust with stakeholders by being obsessed with details, getting to the bottom of things

  • You will be able to think about the big picture when making decisions.

  • You’re patient, understanding and love a challenge

  • You will be able to deliver results through others, motivating a team to succeed

  • You have outstanding interpersonal and communication skills – excellent listening capability and an ability to deliver a message with empathy

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.


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