Why Deliveroo?

Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. 

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

What you'll be doing: 

The Account Management team own and manage our restaurant relationships.  As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow.  The Account Managers are a passionate, dynamic group of team players that work well together and cross functionally with other departments... and of course, they’re fun, personable, and great at building relationships! You will:

  • Manage a team of 3-4 key account managers who are responsible for the most strategically important restaurant groups in our portfolio, including high sales volume drivers and global restaurant brands

  • Facilitate and lead meetings with high profile Food & Beverage groups alongside your team, building relationships with key stakeholders

  • Coach, mentor, develop, and motivate the team to perform and meet aggressive targets

  • Use data to drive key account management strategy and ensure our biggest relationships  are healthy

Skills you'll need:

  • Demonstrable experience of management / leadership in account management or related field, with a track record of success
  • You'll be comfortable communicating with a range of stakeholders, from restaurant owners to C-level partners
  • Must be fluent in English and Cantonese
  • Experience in a high growth business or start-up is a plus
  • Knowledge of the Hong Kong restaurant industry is a plus

Our benefits:

  • Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape

  • Open, respectful and fun company culture

  • BIG Friday lunches – food Deliveroo'd to the office, and tons of team social events

  • Deliveroo PLUS - order from Deliveroo with no delivery fee

  • Gym and phone subsidies

  • Free subscription to online learning platform, Coursera

  • Standard health and dental insurance coverage

  • Have a real impact on the company’s growth and evolution

  • Work with people who love what they do every day

 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.

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