RESPONSIBILITIES

Monitor and dispatch customer orders in line with Deliveroo operational guidelines

Liaise with our rider ops team to ensure daily adequate supply, and report to them any rider related issues

Ensure site is maintained in optimal condition in line with Deliveroo guidelines

Daily reporting on site performance, issues, bottlenecks and any other operational matters.

Identify causes of daily operational issues as well as symptoms, diagnose and cure If something goes wrong, you will have the problem-solving skills to solve it calmly, quickly and efficiently

Work with many different stakeholders in the business to improve processes

Ensure restaurant partners are adhering to the site standards and requirements (hygiene, security, check-in/out, stock checks and rotation)

Monitoring, reporting and improvement of operational performance of our Partners

REQUIREMENTS

Experience in restaurant operations from an FMCG background or delivery company, perhaps even from the events world

Experience with processing large volumes of information and problems at the same time

Exceptional organisational skills and attention to detail

Not afraid to muck in and get your hands dirty

Experience working for a start-up business

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