When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants and giving people the freedom to eat what they want, when they want, where they want it.
We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds.
And we’re just getting started
The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.
We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. We recently completed a major funding round, securing investment for our next stage of growth from investors including Amazon.
Deliveroo in Ireland
Deliveroo launched in Dublin in 2015, followed by launches across Limerick, Cork, Galway, Belfast and Derry. We’ve expanded rapidly and now work with over 800 restaurants, 1,000 riders and thousands of customers across Ireland every day. We have firmly secured the number 2 position in the market and are fast closing the gap on our largest competitor. And we’re not stopping there - we continue to grow rapidly, are expanding our coverage to new areas (e.g. Blanchardstown, Swords, Tallaght), rolling out new products like click & collect and investing in marketing to ensure Deliveroo is top of mind for Irish consumers.
To drive our growth, we’re now investing in our people. Michael Healy joined as General Manager for Ireland in May 2019, having previously been Chief Marketing Officer at a FTSE 250 listed restaurant business and Commercial Director of PaddyPower.com. Michael is keen to strengthen the Irish team, led by a talented and ambitious management team. This role will be a key part of that strategy.
What about this role?
In this role you’ll be helping to solve some of the most challenging and exciting strategic questions we have to answer to become the definitive food business. You’ll work closely with the Irish management team and report into the Head of Strategy & Performance for Deliveroo Ireland.
The job will involve:
- Strategic Planning:
- In conjunction with Commercial Finance and Irish Management team work on the development of monthly, quarterly and annual forecasting, performance, budget and headcount processes
- Formulation of long term vision and strategy as well as structuring its successful implementation and execution
- Owning Performance:
- Clearly understanding where the business is performing well and what are the opportunities for improvement
- Succinctly communicating this to the business and driving actions to double down or course correct as appropriate
- Build and iterate simple, clear reporting to develop a single source of truth on performance
- Project Work
- Responsible for leading strategic projects end-to-end. These will typically be
- ‘Move the needle’ e.g. revenue / orders or cost and efficiencies
- ‘Troubleshoot & Fix’ - surface pain-points and broken processes. Diagnose areas of optimisation and demonstrate hypothesis driven problem solving abilities.
What do we need you to bring to the table?
- 3+ years experience consulting, banking or in a strategy function at a top-tier FMCG or retail organisation
- Analytical problem solver with the ability to effectively articulate findings
- Significant commercial and strategic acumen
- Open minded and curious, keen to explore and bring new ideas to life
- Strong people and influencing skills
- Clear sense of personal accountability and will to win
What you will get in return
- Competitive benefits package
- Open, respectful, fun company culture
- BIG Friday lunches - Deliveroo'd to the office of course!
- Deliveroo PLUS – never pay the delivery fee when you order food!
- Mobility laterally or upwards within the company – show us you love what you do and are good at it, and we’ll notice
Life at Deliveroo
We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.
There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including family, finance, community, convenience, growth, time away and relocation.
In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.