About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

We're looking for an experienced Employee Relations Specialist to join our global Employee Relations team. Reporting to the Director, Employee Relations, you'll be responsible for:

Provide advice, counsel and resolution to employees and managers on complex and sensitive employee matters including policy interpretation and application, conflict resolution, performance management, discipline and termination processes and practices
Lead, Investigate and conduct formal reviews and report outs regarding claims of harassment, discrimination, retaliation, workplace concerns and other issues to reach conclusion and present findings for further action and proposed remediation
Act as escalation for highly complex matters to provide recommendations that mitigate risk. Partner and collaborate with HR Business Partners and business leaders at all levels to ensure optimal decisions and outcomes are made through influencing, coaching, and providing subject matter expertise that balance risk and business needs
Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations' approach to its employees is fair, respectful and consistent
Work with Leadership to reduce risks by developing programs, policies and procedures to promote fair and equitable employee relations and business decisions

What We're Looking for (Minimum Qualifications)

Eight years overall experience in Human Resource with a minimum of 3-5 years direct experience in Employee Relations required with additional experience in tech
Supporting Global teams
Bachelors' degree in Human Resources, Employee Relations or related field
Solid working knowledge of the principles and practices of employee relations
In-depth knowledge and application of federal, state and local labor and employment law and regulations

What Will Make You Stand Out (Preferred Qualifications)

Strong project management skills, ability to create long and short-term plans, sets targets and milestones and ability to meet deadlines.
Requires experience as a hands-on HR Business Partner in a complex, high volume, high growth environment, with prior experience supporting technology teams.

#LI-Hybrid

#LI-NL1

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Senior Employee Relations Business Partner

What We're Looking for (Minimum Qualifications)

What Will Make You Stand Out (Preferred Qualifications)

Apply for this Job