About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

We are looking for a Principal Product Specialist to join our team and have an impact on sales for our Browser Isolation product. You will become the 'go to' person for sales engineers and account reps. You will also gather requirements from customers and directly work with the product managers to influence the product roadmap. You will help us meet the requirements of our growing customer base and be game changers in the security space. You have a blend of business and technical skills, have a big-picture vision and the desire to make that vision a reality. You will report to the VP, Product Management. This is an individual contributor role.

You are the "go to" resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SEs, but expand them with specialists in the advanced or new technology areas)
Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities. Take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Zscaler lab facilities
Present to customers as SME at all levels in the customer hierarchy, from technician to CIO. Lead customer demonstrations (with our SE's) that showcase our unique value. Discuss, with credibility, offers in the marketplace and position ours as the best alternative.
Maintain bi-directional trusted advisor relationship with Product Management to guide client-based insights/feedback and future solution direction
Provide product update and enhancement training to other SEs in the region or theater. Help train new Zscaler SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities and the Specialists role is an overlay technical role that directly supports sales delivery of quota. The specialists will accelerate and increase the deal closure rates as well help produce new opportunities. You will be measured your expertise and your ability to convert the leads into opportunities.

What We’re Looking for (Minimum Qualifications)

Bachelor's Degree in Computer Science, Engineering or other technical fields
8 years of experience as Sales Engineer, Consulting Engineer, SE specialists or Solution Architect
Experience delivering products as cloud-based services
Must have a working knowledge and hands-on experience in Tier-1 SaaS applications, licensing and entitlement, and analytics products

What Will Make You Stand Out (Preferred Qualifications)

Experience communicating complex technical concepts to a variety of audiences.
Experience selling enterprise browsers or VDI technology.
Leadership, promote, passion and sell ideas and lead without authority.

#LI-Hybrid

#LI-CM3

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$161,000—$230,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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