About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Job Description:

We are growing our Training Team in the APJ region and looking to hire a dynamic, Technical Trainer for the Zscaler Training Team.

In this role, you will work remotely from Dubai, report to the US-based Director, Technical Training and have the following responsibilities:

Deliver virtual online or customer/partner onsite training and complete training configuration and troubleshooting tasks.
Travel domestically and internationally to deliver training and certification to Zscaler’s rapidly growing customer and partner community.
Travel, when not restricted by corporate or local health policies, could be as frequent as up to 50%.
The trainer should be flexible to conduct training sessions in different regions, and also across other time zones.

Minimum Qualifications:

10+ years of experience in technical training
Experience as a technical instructor in network security, cloud, or SaaS technology,
Demonstrated the ability to quickly learn new products and technologies.
Interest in course development and instructional design and developed hands-on training exercises and presentations.
Ability to configure and troubleshoot virtual training environments including:
- Windows servers running enterprise services such as Active Directory, DNS, file sharing, and remote access.
- Windows and Linux clients.
- Linux servers hosting web applications and Zscaler application connector software.
- Cloud-based services such as Azure for application and virtual machine hosting and Azure Active Directory or similar for user authentication and identity services, and network devices such as routers, switches, and firewalls.

Preferred Qualifications:

Bachelor’s degree in technology major with minor in communications, or a related field (i.e., technical/communications certifications are also acceptable).
Demonstrate classroom management skills such as effective presentation, checking for understanding, listening actively to students, building audience rapport, and demonstrating cultural sensitivity.
Provide effective instruction to students in advanced networking topics including:
- Zscaler products, features, and capabilities,
- Security, authentication protocols, and processes such as PKI, Windows/ Azure AD, Firewalls, and Web Proxies, and
- Cloud and network application access, threat protection, firewall filtering, access control, and data protection.

#LI-MM8

#LI-REMOTE

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Website

LinkedIn Profile

How did you learn about this job? *

If you selected Other please tell us how you learned about this job.

Do you have the legal right to work in the country where you are applying to work? *

Do you require a work permit, visa or additional right to work support for the country where you are applying to work? *

If yes, please advise what support is needed:

Do you currently work for, or have you previously worked for Zscaler? *

Current Company *

Current Title *

Zscaler Confidential Information *

In consideration of Zscaler, Inc. or any of its subsidiaries (together referred to as “Zscaler”) granting the opportunity to apply for a position with Zscaler, I agree (a) to use Confidential Information for the sole purpose of evaluating a position with Zscaler, (b) that I will not disclose Confidential Information to anyone outside of Zscaler, (c) that all Confidential Information disclosed by Zscaler (and any derivative works thereof) remains the property of Zscaler, and no license or other rights to Confidential Information is granted or implied, (d) not to use the systems of my current employer to access any Confidential Information or download any Confidential Information onto the systems of my current employer, (e) immediately upon request, to return or destroy all the embodiments and copies of any Confidential Information, and (f) that “Confidential Information” means any nonpublic information disclosed to me by Zscaler, which Zscaler labels or otherwise identifies as confidential or a reasonable person would understand to be confidential.

I Agree

Zscaler Privacy Policy *

By proceeding with your application or engaging in the recruitment process with you acknowledge that we will collect, use, and store your personal information in accordance with the data privacy notice linked below. Should you have any concerns or questions about how your personal data is handled, please don't hesitate to reach out to privacy@zscaler.com.

I Agree

Voluntary Self Identification

At Zscaler, we value diversity, equity, inclusion and belonging. We invite you to voluntarily respond to the question(s) below to help us measure the effectiveness of our outreach and recruitment. Responding is entirely voluntary and will not impact your application process. All responses will be kept confidential and handled in accordance with applicable privacy laws. Thank you for helping us create a more inclusive workplace.

Sex (Select one) *
  Male
  Female
  I don't wish to answer

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Senior Technical Trainer

Apply for this Job