About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

We’re hiring a Senior Global Health and Safety Manager, reporting to our Global Head of Real Estate and Workplace. This is an onsite hybrid role 3x a week in our San Jose, Costa Rica office. You will develop a Global Security Operations Center (GSOC) to respond to the growth of business operations, ensuring the safety and security of our employees and assets across all sites. In this role, you will:

Build our physical security program to meet scaling needs of the business, including regional security plans/programs, manage execution of site-specific security operations and manage other vendor staff to respond to incidents.
Develop disaster event response protocols and processes.
Review travel safety measures and recommend improvements to increasing employee security.
Oversee the implementation of emergency response plans and procedures to respond to security incidents, natural disasters, or other emergencies.
Build, staff and manage a Global Security Operations Center to monitor and respond to physical threats, natural disasters, and inclement weather that may affect our offices and employees 24/7. Also be the central intake for employees needing assistance during an emergency.

What We're Looking for (Minimum Qualifications)

Bachelor's degree in Occupational Health and Safety, Criminal Justice, Homeland Security, Cybersecurity, or a related discipline, or equivalent practical experience.
10 years of experience in Security management and 5 years of experience in a leadership role.
Experience leading third-party logistics partners to establish security standards and loss prevention programs.
Experience building and maintaining a safety culture and developing an Executive Protective Services program for a company of similar size or larger company.
Knowledge of laws and regulations governing security operations globally.

What Will Make You Stand Out (Preferred Qualifications)

Lead development and launch of a crisis management program.
Depth of expertise in global security, business continuity, risk resiliency, crisis management, or similar area of focus.
Have knowledge in emergency/disaster management, physical security, residential security, operation/logistical planning, critical incident management, risk management and business resiliency.

#LI-Onsite #LI-AT4

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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