About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We're looking for an experienced Business Transformation Program Manager to join our People Operations team. Reporting to the Director of Business Transformation, you will lead Payroll, Time and Benefits related programs that impact multiple departments and functional leaders across the organization. You'll be based hybrid in San Jose, Costa Rica and be responsible for:

Create project documentation to define goals, scope, timelines, budget, change management and success criteria.
Lead end-to-end projects to create scalable processes across several P&C areas.
Define new processes and control points to guide business transformation efforts that yield high value.
Partner with teams including Payroll, Finance, IT, and People Operations to define strategic goals with a short-term and long-term impact to lead financial goals of the business.

What We're Looking for (Minimum Qualifications)

Bachelor's degree or 3+ years of relevant HR work experience.
3+ years of project management experience.
Experience developing materials for executive leadership.
Demonstrated experience managing and collaborating with interdisciplinary teams.
Structure and scope complex problems, build documentation around it, and apply a range of analytical tools to develop solutions.

What Will Make You Stand Out (Preferred Qualifications)

Demonstrated experience partnering with IT groups and teams for HR tools deployment.
Experience working in Payroll or Benefits related projects.
Experience driving and proposing process improvement opportunities to lead efficiency.

#LI-Hybrid #LI-AT4

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Program Manager, Business Transformation

What We're Looking for (Minimum Qualifications)

What Will Make You Stand Out (Preferred Qualifications)

Apply for this Job