About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We're looking for an experienced People Services Generalist to join our People Services team. Reporting to the Manager of People Services, you'll be responsible for:

Managing the end-to-end employee lifecycle processes, including onboarding, employee records management, transfers, promotions, and offboarding.
Handling inquiries from employees related to HR policies, benefits, and general HR matters, while ensuring accurate and timely payroll processing in collaboration with the finance team.
Administer employee benefits programs, including health insurance, pension, and other statutory benefits in compliance with local laws.
Collaborate with HRBPs to address employee relations matters, provide insights, and support HR initiatives
Collaborate with the Facilities team to ensure a comfortable and productive work environment for employees.

What We're Looking for (Minimum Qualifications)

5+ years of experience working in human resources or HR Operations
A understanding of Japanese labor laws and regulations
Proficiency in managing several HR processes such as onboarding, offboarding, employee records management, benefits administration, and payroll processing.
Fluency in Japanese and English

What Will Make You Stand Out (Preferred Qualifications)

Proficiency in HRIS and MS Office Suite; experience with payroll systems
The ability to convey information clearly and effectively, and to interact professionally with employees at all levels.
A deep understanding of Japanese workplace culture and practices, including hierarchies, communication styles, and social norms.
Strong collaboration skills to work effectively with HR Business Partners, Facilities teams, and other departments to achieve common goals.

#LI-Onsite

#LI-JK3

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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