Head of Platform & Developer Experience - Remote (UK/USA East Coast)
Remote - UK/USA East Coast
At Vonage, we believe that great developer platforms are built through a combination of product development best practices and a passion for supporting developer communities around the world. This role provides an opportunity to execute on this vision through the leadership of multi-functional teams consisting of Product, Developer Experience & Developer Relations roles.
This is an opportunity to support, empower, grow and scale a highly respected global, distributed and diverse Platform & Developer Experience team consisting of Product Managers, Technical Writers and Developer Advocates through the continuous transformation and growth of Vonage.
Deliver the vision of “The Product is the Experience”
Support, enable ad champion the Platform & Developer Experience initiatives at Vonage, covering API standards, documentation, sample code, server SDKs, client SDK experience and customer dashboards
Encourage and guide the team in their support of developer communities around the world and to use the knowledge the team gains to build amazing developer experience
Drive the integrated experience vision of the Vonage Video API (formerly OpenTok TokBox) into the Vonage API Platform (formerly Nexmo)
Define the platform experience short-term and multi-year strategic vision and goals in collaboration with product teams and cross-functional stakeholders
Work with other product portfolio and department leads (Engineering, Marketing, Support, Sales, Finance, HR) across the business to define and execute strategic priorities
Ensure decisions are made by combining data and vision, and that success can be clearly measured and communicated to stakeholders
Empathy is one of your core beliefs. It is essential within our company and in the communities we serve. If problems arise, you’ll assume good intent and push forward to fix it.
Proven experience of working in an enterprise organisation and managing stakeholders across multiple cross-functional departments
Experience cultivating and advocating for developer-related technologies at a senior level, with hand-on experience of building developer-facing products such as APIs/SDKs
A combined experience of 5+ years leading teams focused on APIs across product, engineering management, developer experience, or developer relations
Experience of leading a team distributed across multiple time zones