Vonage Product Management Mission: Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters	As the Data Analyst on our team, your role is instrumental in shaping our data into a compelling narrative that drives informed decision-making. Data is the lifeblood of our organization, and your expertise will be a catalyst for positive change. By harnessing your analytical skills, you will empower us to enhance the quality and efficiency of the services we offer to both our internal and external stakeholders. Through data analytics and alerting, you will play a pivotal role in optimizing our operations, improving customer experiences. *IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….*
What you will do	Support the technical execution of our monitoring needs, data analytics, testing, and automation. Build, Maintain and Improve alerts on identified fields of each function of our team, to better Monitor and support our products. Liaise with our Data and Core teams to identify ways of improving the Data consumption for our projects and framework. Work through a variety of technical challenges that will require creativity and close collaboration across internal functions.
What you will bring	The ability to work with cutting-edge data analytics tools and technologies will be a valuable asset in harnessing the full potential of our data resources. You will not only monitor and analyze data but also develop alerting mechanisms to identify anomalies, trends, and potential issues in real-time, ensuring a proactive approach to problem-solving.
What is required for application	Required 3-5 years of experience in Data Analysis and/or Analytics. Skilled in reporting and data visualization software (Tableau BI or similar) Exposure in Elasticsearch and its’ modules/extensions/language (Kibana, X-Pack, lucene query language) Experience with Python. Experience with SQL. Experience with version control systems like Git Creative and keen to learn new technologies Self-starter who is also comfortable working individually as well as part of a team. Inquisitive mindset, with a strong eye for detail. Comfortable in planning, leading, and delivering complex data solutions to improve performance and to deliver improved alerts. Have a strong quantitative analytical background and be able to draw out key information from large datasets. Excellent communication skills, able to explain data concepts to non-technical audiences. Project management skills with experience of working collaboratively with colleagues across large organizations Nice to have Understanding of the b2b cloud communications industry, including but not limited to WebRTC, A2P messaging (Kafka), or VoIP. Experience in writing ETL/ELTs Experience with Machine Learning libraries Computer Science degree preferred but not required.
What is in it for you	Private Medical Insurance Pension Group Life Assurance Optum EAP (Employee Assistance Programme) Unlimited Discretionary Time Off Three Paid Volunteer Days a Year

Potential Next Career Move: Senior Data Analyst

#LI-WW1

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone

Location (City) *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

LinkedIn Profile

Website

This role is open for candidates already based in Spain ONLY. Please confirm your residence. *

Are you an employee referral? *

If you are an employee referral, please list the name of the employee who referred you.

Have you previously been employed by a Vonage business entity? *

Are you currently employed by Vonage or a company within the Ericsson Group (Ericsson, RedBee Media, and FYI Television in the US, Cradlepoint, Iconectiv (Telcordia), or Emodo)? *

If No, have you previously been employed by a company within the Ericsson Group (Ericsson, RedBee Media, and FYI Television in the US, Cradlepoint, Iconectiv (Telcordia), or Emodo)? *

Are you authorized to work in the country of this job for any employer? *

Will you now or in the future require company sponsorship for continued employment? *

Will you consider a business to employee contract? (ie NOT a b2b contract/ NOT self-employment?) *

Vonage Candidate Privacy Notice. *

Please indicate that you have read and agree to the Privacy Notice.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.

Please complete the reCAPTCHA above.

Data Analyst (CPaaS Reselling)

Apply for this Job