Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

What you'll do:

  • As an Account Executive you will negotiate contracts and terms of partnership, identify upsell, cross-sell, and renewal opportunities, you will also partner with our restaurant and rider operations teams to improve operational efficiencies
  • Conduct ongoing market research and analysis to educate and assist clients with marketing strategies and new opportunities
  • Develop a trusted advisor and long-lasting relationship with restaurant partners, act as the lead point of contact to ensure a timely and successful response to our partners according to their needs and objectives 
  • Regular communication with restaurant partners to facilitate revenue and growth potential through operation observation, marketing support, data analysis and industry knowledge
  • Improve and present new ideas to increase Deliveroo growth and efficiencies
  • To liaise with internal departments, collect and consolidate users’ requirements and coordinate with the service provider to fulfil company’s needs
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback

What you'll need:

  • You will have strong relationship building and communication skills
  • You will have a commercial mindset and be comfortable working with data
  • You will have experience achieving targets
  • Strong written and verbal communication skills 
  • Excellent organizational skills and attention to detail
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Proficiency in English and Cantonese

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but We offer many benefits in areas including healthcare, wellbeing, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country specific, please ask your recruiter for more information.

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