Job Description

The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to translate questions and hypotheses into structured analysis, help the business understand root cause of issues and highlight areas of improvement for our product and data science teams. For you to succeed in this role, you must have analytical & data presentation skills, focused on completion of task and be supportive of everyone on the team.

What you will be doing?

  • Work directly with business and tech and stakeholders to translate questions and hypotheses into structured analysis.
  • Effectively translate data into actionable insights and communicate them to key stakeholders and senior leadership
  • Define, measure and track success metrics for changes to our fraud controls
  • Design and influence operational best practices for reporting and analytics to enable the team to scale
  • Create, build and maintain necessary documentation that will help our businesses
  • Identify areas of opportunity for automation
  • Participate in quarterly and strategic planning discussion.
  • You will be reporting to Senior Manager, Fraud Operations

What you will need?

  • 5+ Years of experience in Data analysis.
  • Data querying, wrangling and transformation / SQL knowledge.
  • Data visualisation and presentation skills using any BI tools.(Looker preferred)
  • Effective at resolving problems.
  • A curiosity to learn and develop in the fraud domain
  • Prior experience working at a tech company
  • Individual contributor background
  • Prior experience in fraud/abuse analytics domain is preferred.

This is a Hybrid opportunity

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.

We give people the opportunity to buy what they want, as they want it, when and where they want it.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a fast-growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to ensure you have an equitable opportunity to succeed.

Please click here to view our candidate privacy policy.

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