RAPP New York is looking for a Senior Project Manager to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

As Senior Project Manager you are the director of the client projects – you are the one who knows how to make things happen. You are the master of execution and process from project initiation through delivery. You are passionate about the space from CRM, DM and Digital. You are creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

  • Keep projects running smoothly, develop project plans for new work, ensure that creative can be produced within specified timeframes, efficiently manage and communicate milestones throughout the project lifecycle with appropriate team members and clients, proactively mitigate risks, and be comfortable adapting to changes.
  • Manage and run account/project-related meetings including weekly account status meetings, internal reviews, resourcing meetings, etc. Issue and/or ensure issuance of timely contract reports.
  • Co-author all project SOW’s, estimates, and change order documentation. Ensure SOW have been signed off by all department leads and have tight deliverables. Tracking project deliverables against actuals/burn reporting.
  • Effectively manage budget for projects, ensure deliverables can be produced within specified budgets, proactively identify any risks, and escalate needs to business / agency leads to be addressed.
  • Manage simultaneous projects within budgetary and schedule constraints.
  • Align the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle, across multiple projects at once.
  • Collaborate with disciplines across the agency to deliver the highest quality of work
  • If assigned, capable of mentoring junior team members of the best practices of the agency and project management.
  • Build respectful, strong working relationships with internal team(s) from Business Leadership to execute resources on a project, as well as external partners and vendors.
  • Build respectful, strong working relationships when applicable with client(s). Interface with clients on project management related accountabilities (i.e. project status, timelines, ways of working).
  • Optimize production workflows and processes with a goal of constant improvement.
  • Proficient with programs such as Excel, PPT, and Microsoft Teams.
  • Lead efficient meetings and conference calls. Ensures timely internal meeting notes captured, and action steps taken and communicated to the working team.
  • Maintain the required level of quality through every step of the delivery process.
  • Is a champion of the agency process and quality work. Ensure adherence by all parties.

REQUIRED SKILLS:

  • Bachelor’s Degree or equivalent experience.
  • 5+ years of experience in CRM and 360 campaign management, i.e. digital, direct mail, video, radio, etc. at an advertising agency, media, direct marketing or interactive advertising agency.
  • Preferred experience overseeing Salesforce Marketing Cloud (SFMC) email development, with experience in setting up and managing email design systems a plus.
  • Preferred familiarity in overseeing creative development in Figma (as reviewer role).
  • Experience with planning and coordinating resources on multiple workstreams. 
  • Experience in multiplatform content extensions and original content production.
  • Working knowledge of print production/ execution process.
  • Working knowledge & understanding of web technologies, including HTML, DHTML, Flash, XML, etc.
  • Possess an established track record of successful accomplishment with clients / teams.
  • Must be proficient with Microsoft Office products.
  • Experience with WorkFront, Jira or related PM systems a plus
  • Must have strong organizational skills and be detailed-oriented / stickler for details.
  • Must have strong written and communication skills.
  • Must have strong leadership skills and ability / desire to mentor junior PM talent (if applicable.)
  • Project documentation samples are required (SOW and Project Plan.)

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $105,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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At RAPP, we celebrate and honor the fierce individuality of our people. That's why we are working hard to ensure our RAPP community represents the vibrant, diverse world around us. Part of that work includes understanding things like:

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