Via is using technology to transform transportation around the world. Our DACH team is focused on bringing mobility solutions to the region, creating more sustainable and highly connected cities, where people have greater access to education, healthcare, and employment opportunities. 

Our mobility services can be used in a variety of circumstances, from smart routing and tracking 10,000 school buses in New York City; improving transportation in the suburbs of Sydney to running the BASF Standort Shuttle in Ludwigshafen.

As we continue to expand in Germany, we are looking for a Field Manager to oversee on-the-ground operations in a large corporate campus in Sindelfingen. In this position, you will take care of our daily operations, ensure high quality transportation for employees on campus, drive continuous improvement of the service and have unique opportunities to shape the future of our business in the region.

What You’ll Do:

  • Play a key role in launching the operations on the ground and work with our experienced senior team to make decisions on how to setup the service
  • Ensure the smooth daily operation of our service and ensure the continuous optimisation of processes and rider experience
  • As local “Betriebsleiter”: you are the main contact for our partner in day-to-day operations and guarantee the highest customer satisfaction
  • Recruit, train, and oversee a team of excellent drivers for our service
  • Work closely with our central operations team to ensure adequate live-support for the service as well as high-quality customer experience
  • Coordinate vehicle related processes like vehicle ramp-up, maintenance, and cleaning, and steer subcontractors accordingly
  • Standardize and improve operational processes and systems

Who You Are:

  • Native-level German speaker with advanced English skills
  • Proactive with an entrepreneurial attitude - you don't shy away from obstacles, but rather see them as opportunities
  • True team player - you enjoy working in an energetic team environment
  • You remain calm under stress and can find smart solutions when an issue pops up
  • Tech enthusiast who likes to work data-driven
  • Outgoing and communicative - you find the right tone in different contexts, no matter if you are speaking to the management level at our partners, drivers or tech team members
  • You have a valid driver's license

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.

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