Via is re-engineering public transit, from a regulated system of rigid routes and schedules to a fully dynamic, on-demand network. Via’s mobile app connects multiple passengers who are headed the same way, allowing riders to seamlessly share a dynamically-routed vehicle. First launched in New York City in September 2013, the Via platform operates in New York City, Chicago, and Washington DC, and in London and Amsterdam through ViaVan, its joint venture with Mercedes-Benz Vans. Via also licenses its revolutionary on-demand transit technology to transportation players globally.
As Operations Principal, you will supervise daily operations while driving continuous improvement and growth of our service.
Develop and implement a detailed plan for Via’s expansion within DC
Coordinate with Associates to ensure smooth operation of Via’s game-changing service
Devise and implement innovative strategies to source, onboard and manage Via Driver Partners
Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools
Tirelessly work to scale operational processes and systems to drive rapid growth
Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
A great executor: you are detail-oriented and get the job done
An exceptional team player: people love working with you and for you
Skilled at communicating professionally with customers and Driver Partners from a broad range of backgrounds (Spanish is a plus)
An independent self-starter: you enjoy working as part of a small team and are excited to help grow Via DC
Have a Bachelor’s Degree in Business Administration or Technology from a top-tier university and a record of exceptional academic achievement; 6+ years professional experience
Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.