Via is re-engineering public transit, from a regulated system of rigid routes and schedules to a fully dynamic, on-demand network. Via’s mobile app connects multiple passengers who are headed the same way, allowing riders to seamlessly share a dynamically-routed vehicle. First launched in New York City in September 2013, the Via platform operates in New York City, Chicago, and Washington DC, and in London and Amsterdam through ViaVan, its joint venture with Mercedes-Benz Vans. Via also licenses its revolutionary on-demand transit technology to transportation players globally.
As Growth Principal, you will oversee daily operations while driving the continuous improvement and growth of our service.
Responsibilities and Duties
Coordinate with Associates to ensure smooth operation of Via’s game-changing service
Devise and implement innovative strategies to source, onboard and manage Via Driver Partners and riders
Forge partnerships with local businesses and organizations that drive substantial member growth
Identify the most efficient customer acquisition strategies in the book and implement them flawlessly; then devise strategies no one else has thought of because they’re simply that inventive
Collaborate with product and engineering teams to optimize usability, virality, and engagement of Via’s mobile applications
Represent Via externally, serving as both brand ambassador and point of contact; pitch the advantages of our game-changing technology day in and day out
Oversee complex operational logistics, powered by Via’s proprietary technology tools
Tirelessly work to scale and improve operational processes and systems
A great executor: you are detail-oriented and get the job done
An exceptional team player: people love working with you and for you
Skilled at communicating professionally.
An independent self-starter: you enjoy working as part of a small team and are excited to help build Via Chicago from the ground up
Prior people management experience a plus
Have a Bachelor’s Degree in Business Administration or Technology from a top-tier university (an MBA is strongly preferred) and a record of exceptional academic achievement
Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.