Via is re-engineering public transit, from a regulated system of rigid routes and schedules to a fully dynamic, on-demand network. Via’s mobile app connects multiple passengers who are headed the same way, allowing riders to seamlessly share a dynamically-routed vehicle. First launched in New York City in September 2013, the Via platform operates in New York City, Chicago, and Washington DC, and in London and Amsterdam through ViaVan, its joint venture with Mercedes-Benz Vans. Via also licenses its revolutionary on-demand transit technology to transportation players globally.
As a Via Operations Associate, you will have the opportunity to gain broad exposure to entrepreneurship, operations management, product and business development, and marketing. You will work directly with our senior Operations team.
Responsibilities and Duties
Serve as point of contact for drivers and customers; preempt and respond to operational issues
Utilize proprietary technology to monitor Via’s operation in real time and ensure its smooth execution
Analyze Via's financial performance and develop innovative strategies to improve returns
Conduct in-depth market research as Via expands its DC footprint
Contribute to product development, both internal and consumer-facing
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Meticulous and vigilant, with a high level of attention to detail
Background in finance, statistics, analytics (i.e. Tableau, SQL) or programming strongly preferred
Independent self-starter; you enjoy working as part of a small team and are excited to help build Via DC from the ground up
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Excellent communicator with a knack for always finding the right tone
Have a Bachelors Degree from a top-tier university and a record of exceptional academic achievement (minimum GPA of 3.5/4.0)
Demonstrated record of entrepreneurial achievement and/or leadership a plus
Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.