As Field Manager, you’ll be responsible for launching and growing Via's innovative ridesharing technology in Seattle. You’ll manage daily operations while driving continuous improvement and growth of the service.
Responsibilities and Duties
Ensure operational excellence, customer satisfaction, and an unbelievable product every day
Be the face of Via Seattle; develop relationships with driver partners, key players, and local brands
Prioritize operational issues as a real-time point of contact and provide creative solutions
Tirelessly work to scale operational processes and systems to drive rapid growth
An independent, enterprising self-starter who is comfortable taking on a high level of responsibility
A detail-oriented executor: you’re obsessively action-oriented
Outgoing and sociable; willing to wear multiple hats and work on projects of all types
Skilled at communicating professionally with customers and driver partners from a broad range of backgrounds (Spanish is a plus)
Have a Bachelor's Degree and prior employment experience
Commitment: This is a full-time contract role for one year, with the possibility to extend beyond based on availability & performance. This position is based in Seattle, WA.
At Via, we're on the cutting edge of mobility. We’re building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. From on-demand autonomous shuttles in Australia to dynamically routed bus fleets in Singapore, our sophisticated operating system is powering transportation in the world’s biggest cities and is sought after by prominent transportation players globally. We’ve provided more than 50 million shared rides already, and we’re growing at an astonishing rate. We have offices in more than 15 countries and deployments in more than 50 markets, with a goal of hundreds of deployments within the next two years. If you’re someone who relishes wearing multiple hats, never backs down from a challenge, and loves getting things done, we’d love to hear from you!
Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.