The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.

Job Title: AV Facility Technician
Department: Information Technology
Reports To: AV Manager
FLSA: Exempt
Employment Type: Full Time
Location: Baptist Health IcePlex & War Memorial Auditorium, Fort Lauderdale, FL

Job Summary:
The role of the AV Technician is supporting all audio-visual equipment and IT support for Baptist Health IcePlex/War Memorial Auditorium, hockey games, special events, press conferences, and watch parties as needed.

Essential Duties and Responsibilities:

Set up projectors/screens, mixers, microphones (wired and wireless), speakers, cable management for functions.
Operation & configuration of Allen & Heath and Behringer X32 Digital consoles
Comfortably navigates Dante and Qsys (QSC), including IPTV network
Understanding of Daktronics LED’s and related scoring controllers for hockey games
Sets up and operates press conferences as needed.
Make/run cables such as SDI, coax, ethernet, and XLR
Build LED walls for events, assists with watch party setups
Assist IT helpdesk
Additional projects tasks and events assigned
Installation of TV’s, TV carts, programming IPTV modules

Qualifications:

High school diploma or general education degree (GED) preferred but not required.
4 years of AV installation or production experience preferred but not required.

Speaks clearly, thoroughly clarifies any discrepancies
Able to read and interpret written information such as event documents, equipment manuals and installation manuals
Able to work independently
Works with urgency
Responds to requests for service and assistance with a positive attitude
Adapts to changes in the work environment
Observes safety and security procedures
Reports any potentially unsafe conditions
Responds to requests for service and assistance for guests that visit the arena
Treats patrons in a kind and courteous manner
Have a basic working knowledge of signal flow to troubleshoot gear
Reacts well under pressure
Approaches others in a tactful manner
Adapts to changes in the work environment
Is consistently at work on time
Follows instructions, responds to management direction
Be customer-service oriented, always have a fan-friendly attitude and a professional appearance
Ability to speak well to patrons and other employees

Position Type/Expected Hours of Work:
This is an exempt position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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