Vonage Product Management Mission: Vonage London is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters

Design is becoming the front and center at Vonage and we are looking for a talented and empathetic hands-on Product Design Manager to join our growing API UX team. You will be both a player and a coach, managing a small team of designers while designing for critical cross-functional projects end-to-end. 

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do

As a Design Manager, you will lead, develop and grow our product design team in London. You'll guide designers towards the best possible design and UX outcomes for our customers while teaching them to stay mindful of business needs and constraints. You'll lead by example as you facilitate cross-functional collaborations and identify opportunities for the design team to operate more strategically, holistically, and effectively. You'll work closely with the Head of Product Design as you establish a gold standard for design execution and a vision for the future of Vonage's products. 

What you will bring

  • Bachelor's degree in graphic design, product design, human-computer interaction or a related design field (or applicable experience).
  • 7+ years of proven history shipping consumer or B2B web and/or mobile products.
  • 1-2 years of experience managing and building small design teams.
  • Strong knowledge of UX research methodologies.
  • Attitude of leadership and inspiring others to be their best every day.
  • Ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each.
  • Strong organizational skills and ability to document goals, process, and projects.
  • Strong understanding of design principles.
  • Expert knowledge of design tools such as Figma, Sketch, Framer, Principle, Illustrator… etc
  • Online portfolio is a must.

Nice to have

  • Experience working with global remote teams.
  • Experience with brand and marketing design.
  • Advanced knowledge of animation tools such as Adobe After Effects.
  • Experience working with PAAS environments.
  • Coding experience.

What is in it for you

  • Unlimited paid holidays
  • Matched pension
  • Life assurance
  • Income Protection
  • Cycle to work scheme
  • Payroll Giving for Charities
  • Season Ticket Loan
  • Private Medical
  • Dental & Eye Cover
  • Gym Membership Loan
  • Extended Maternity and Paternity Leave
  • Career progression
  • Flexible working hours
  • Industry conferences as a team or individual
  • Free snacks and food 
  • Friday beer o’clock
  • Work laptop
  • Secure bicycle storage 
  • Discounts in London attractions through TasteCard Loan and BUPA, the medical provider
  • Social meet ups



Potential Next Career Move: Product Design Director

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