As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.
Who we are
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
Our Marketing team has an opportunity like no other! With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.
We’re looking for an experienced web production(producer) manager with a background in managing web processes and building pages via a CMS. This role will oversee the end-to-end production of new pages, maintain edits to existing pages, and manage the QA process for design/content/dev while pages are in staging. Collaboration is essential here; you’ll be working closely with the design team, developers, writers, and the larger brand marketing team.
Please note: This is a long-term consulting role.
- Build a web process guide and set handoff milestones across content, design, and dev teams
- Partner with dev to learn Dialpad’s CMS setup and begin building pages using our new component library
- Partner with design to manage our QA process when pages are created in staging
- Responsible for building net new pages in the Dialpad CMS as well as managing updates to existing pages
- Oversee the end-to-end QA process of pages in staging in collaboration with content, design, dev, and SEO teams
- Manage day-to-today CMS tasks include uploading media assets, updating copy, managing URLs, and gathering metadata from SEO teams
3-5+ years of experience
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.