About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

Our Marketing Design team exists at the crossroads of craft and storytelling. With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.

Your role 

We’re looking for a Senior Brand Designer with experience building powerful design systems and best in class experiences. The Senior Brand Designer will work with a cross disciplinary team to translate marketing, brand and conversion goals into beautifully crafted deliverables. Candidates should be proficient in Figma, Adobe CC, print design best practices and should have a solid understanding of how the internet works (HTML, CSS, JS). 

This position reports to our Creative Director and has the opportunity to be based in our Buenos Aires, Argentina Office. 

What you’ll do

  • Uphold the integrity of the Dialpad brand across various marketing and channel platforms. Drive the refinement of the Dialpad brand through the effective ideation and implementation of fresh digital and print campaigns that captivate audiences and bolster brand recognition, customer acquisition, and loyalty.
  • Take full ownership of design initiatives, overseeing them from inception to completion to produce innovative, compelling, and impactful creative content—from initial brainstorming and concept generation to final execution and launch.
  • Possess a keen eye for recognizing opportunities beyond the given task parameters. Demonstrate a passion and proficiency in articulating the strategic rationale behind creative choices to colleagues across different departments, including those less familiar with creative strategy and design principles.
  • Offer recommendations in regards to tactics, strategies, and tools.
  • Continuously enhance and fortify the visual identity toolkit for Dialpad, while staying aligned with the brand ethos and fundamental values.
  • Foster collaboration with content and social media teams.
  • Work closely with cross-functional partners to ensure visual coherence across all channels.
  • Provide guidance to less experienced designers on the team

Skills you’ll bring

  • Bachelor's degree in Design or equivalent practical experience.
  • 5+ years of experience and a design portfolio showcasing conceptual prowess and mastery of formal design elements.
  • Experience in conversion and data-driven design.
  • Proficiency in print production and best practices.
  • Experience collaborating with engineering, marketing, and product designers.
  • Proactive, with strong prioritization skills and a collaborative approach to work.
  • Proven track record in maintaining brand consistency across various channels and campaigns.
  • Proficient in Figma and other design software (including Adobe CC), Google Slides, with the ability to effectively organize files for design iterations and web production. 
  • Knowledge of front-end development best practices & emerging technologies.
  • Experience communicating with stakeholders.

** Please submit your resume in English ** 

Dialpad benefits and perks

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work BeautifullyDelight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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