Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
As Axon’s Supplier Quality Engineer, you will be responsible for providing Quality Engineering support for all Axon products including: Conducted Electrical Weapons (CEW), Cartridges, Body Worn Cameras and accessories. You will be responsible for working with suppliers in cooperation with Axon Design Engineering, Quality and Supply Chain. Other significant impacts will come from collaborating on the selection of qualified suppliers, leading the efforts to quantify and improve supplier performance, and providing a positive impact on the quality of new and existing products through a global footprint.
What You’ll Do
Location: Onsite at our Scottsdale, AZ office and on the road 50% of time
Reports to: Supplier Quality Manager, Americas
- Audit supplier critical manufacturing & inspection processes, policies and procedures to ensure performance and quality standards conform to established Axon Quality requirements.
- Engage in selection and evaluation activities of production suppliers and conduct onsite auditing of the supplier to assess quality and/or process related requirements.
- Ensure flow down of Axon Supplier Quality Manual to its supply base.
- Lead DFx reviews and part qualification activities with suppliers on legacy part transfers or dual sourcing of existing production parts, including PFMEA, process control plans, development of capability studies, Gage R&R, First Article Inspections etc.
- Assess supplier inspection capabilities onsite as needed (IQC/OQC/IPQC); Assist in generating appropriate inspection plans.
- Evaluate supplier engineering drawings, specifications, special processes and related purchasing requirements for processes, product fabrication and inspection plans. Communicate/coordinate acceptance with Axon Design, Manufacturing and Quality.
- Participate in measuring, reporting, and correcting supplier quality performance, control processing system anomalies, and non-conforming processes and products.
- Issue Non-Conformance Material Reports (NCMRs) and Supplier Corrective Action Report (SCAR) to resolve issues. Participate in root cause analysis of supplier caused non-conforming product and ensure product quality concerns are adequately addressed by the supplier. Drive corrective action and continuous improvement activities that directly impact performance for assigned suppliers.
- Participate in creating remedial activities for suppliers displaying low quality performance based on DPPM and non-conformance frequencies, in coordination with Axon Supply Chain and Quality.
- Communicate and monitor any implemented corrective action, improvement plans, and lessons learnt at the supplier after non-conformance events.
- Monitor and provide feedback, trending data and metrics regarding supplier quality performance level to Operations, Finance and Engineering. Focus on identification and prevention of quality defects through poke-yoke etc.
- Lead monthly quality performance reviews with high defect suppliers to drive defect reduction and report progress.
- Manage Supplier Quality related risks; develop and implement supplier risk mitigation strategies as appropriate.
- Identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Manage Supplier change notification process for supplier quality related activities.
- Analyze needs and product requirements to create robust designs.
- Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
- Apply knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Apply knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
What You Bring
- Bachelor’s Degree in Electronics and Electrical Engineering or equivalent, Mechanical Engineering, Electro-mechanical Engineering, Industrial Engineering, Chemical Engineering, Metallurgy and/or Material Engineering
- Solid knowledge and expertise in problem solving related to electronic components including PCBA manufacturing processes, sub-assemblies, assemblies, and electronic systems.
- Knowledge of quality management system (QMS) requirements, (ISO9001, AS9100, TS16949 or a comparable quality specification)
- Minimum five (5) years experience in first and second party audits utilizing ISO9001, AS9100, TS16949 or a comparable quality management system
- Ability to read and understand assembly drawings, schematics, block diagrams and Engineering Change Notices (ECR, ECO) for specific inspection criteria and evaluation
- Solid understanding of receiving, in-process and outgoing inspection processes including statistical sampling, component measurement techniques, specifications and drawings
- Strong analytical problem solver; Excellent problem resolution, judgment, and decision-making skills required with thorough working knowledge of QC tools, methods and practices (DOE, PFMEA, Control Plans, Lean Manufacturing concepts, DMAIC, Root Cause Analysis, 8D Methodology, etc.)
- Excellent written and oral communication in English. Able to communicate at all levels within the organization.
- Basic leadership ability and strong social skills towards global and regional cross-functional teams with a track record of delivering on commitments.
- Experience working with statistical software (i.e. QI Macros, Minitab, JMP)
- Interpersonal skills with the ability to work effectively in a team-oriented environment.
- Proficient in selected Microsoft office applications (Word, Excel, PowerPoint, Visio, Outlook)
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 70,000 in the lowest geographic market and USD 120,000 in the highest geographic market. The on target earnings range for this role is between USD 80,000 in the lowest geographic market and USD 140,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email firstname.lastname@example.org. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.